School Lane Surgery
The Surgery, School Lane, Thetford, Norfolk, IP24 2AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad
Rated 1 star out of 5
by Mark EDWARDS - Posted on 02 May 2024
Called at 4.50 as 1 yr old grandchild in pain on hold told number 1 in call for call to be ended at 5.01 called 111 and had to take child to a&e
Visited May 2024
School Lane Surgery has not yet replied.
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Review titled Disappointed
Rated 2 stars out of 5
by Dawn Greyson - Posted on 23 October 2023
I visited the surgery to book an appointment and change my personal details. You cannot do either in person. Rang today to try and book a sameday appointment, no appointments available. Ring back tomorrow. Tried to change my personal details on line and now have to go back to the surgery with proof of my new address. Very disappointing. Doctor surgeries seem to be run for the benefit of the surgery and not for the benefit of its customers who are sick.
Visited October 2023
School Lane Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
I had cause to visit the surgery recently. The receptionist was kind and helpful as was the Dr. My concerns were addressed promptly and in a professional way. Thank you all
Visited July 2023
School Lane Surgery has not yet replied.
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Review titled Caring company
Rated 5 stars out of 5
by Susan Myrtle Secker - Posted on 11 May 2023
I would just like to thank the practice for my appointment information from the doctor, which I knew nothing about,so very happy,also the lady who gave me loads of information. Thank you. I have never have had anything but outstanding service from every single person at school lane,for myself,and helping me with other family members as well,so thank you all,you do a brilliant job,in extreme circumstances.
Visited March 2023
School Lane Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Pete Taylor - Posted on 10 January 2023
Hi A thank you to all the staff at School Lane suregery. My wife and I are visitors from New Zealand and appreciated all help with regards to registering, booking and seeing a practitioner. I wish I had names but the staff a main reception taking our calls (and returning them were most helpful. The reception staff at the healthy living centre were excellent and the doctor offered some great help and advice. Many thanks one and all, Pete and Liz Taylor
Visited January 2023
School Lane Surgery has not yet replied.