Salisbury Medical Practice
Fisherton House, Fountain Way, Salisbury, Wiltshire, SP2 7FDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2024
The doctor is treating well.She suggested proper medication for me.She is very friendly and the staff are also cooperative.
Visited August 2024
Salisbury Medical Practice has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Antonia - Posted on 26 July 2024
I would just like to say how refreshing it is to now be registered with an efficient forward thinking superb practice. I work at the hospital and am lucky enough to experience a lot of GP practices and having been with an inefficient, unhelpful, distant, non-communicative practice for 30 years I bit the bullet and moved to what I believe to be the best of the best! Example, I have a number of life long dibilutating auto immune diseases and was terrified of moving however, I applied to Salisbury medical practice and was accepted, transferred and contacted with in a week! All my repeat prescriptions were transferred smoothly, I have just had my first set of bloods done on Wednesday this week and received a phone call to book me in for an appointment today Friday! This afternoon I’ve had another call querying a repeat prescription! The receptionist was so polite and thanked me for calling back so quickly as I’d missed the call, he sorted everything out seamlessly, just so impressed with this practice and every member of staff I have dealt with, thank you so much
Visited July 2024
Review titled Salisbury Medical Practice
Replied on 30 July 2024
Many thanks for your positive comments - we will pass this onto the whole practice team and receptionist involved. We are really pleased you are happy with our services and grateful for you taking the time to write a review - it is a huge morale boost for our staff. Kind regards, SMP
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Review titled Fast, efficient, personable service
Rated 5 stars out of 5
by Mr Blake - Posted on 14 May 2024
Phoned at 8.30 am for a GP appointment regarding a non-urgent issue. Face to face appointment was arranged for 11am that same day. All staff were professional, efficient and personable throughout.
Visited May 2024
Review titled Salisbury Medical Practice
Replied on 30 July 2024
Many thanks for your positive comments - we will pass this onto the whole practice team. We are really pleased you are happy with our appointment system and grateful for you taking the time to write a review. Kind regards, SMP
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Review titled What happened
Rated 4 stars out of 5
by What happened - Posted on 18 April 2024
I rang the surgery to confirm medication. I went from caller 2 to 1 while waiting I decided to check the website. They close at about 6 this was at19:09. Why did it not say they were closed?
Visited April 2024
Review titled Salisbury Medical Practice
Replied on 19 April 2024
Hello, please can you send us an email with the telephone number you called from so we can investigate this? Our email is bswicb.smp@nhs.net. Our telephone system is set up to play a closed message from 1830 Monday to Friday so we would like to look into this. Kind regards, SMP
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Review titled Amazing paramedic
Rated 5 stars out of 5
by Hilary Sykes - Posted on 22 March 2024
Very helpful receptionist got me a very quick appointment with a paramedic this morning. He took a great deal of trouble with me and of understanding my rather unusual illness, aspirin-exacerbated respiratory disease He went through and explained exactly what I had to do and why very clearly. I was very impressed. Thank you
Visited March 2024
Review titled Salisbury Medical Practice
Replied on 19 April 2024
Hello, many thanks for your review - we have passed your comments onto our Paramedic and Receptionist involved. Kind regards, SMP
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Review titled Reassuring, fuss free and effective.
Rated 5 stars out of 5
by David Gray - Posted on 25 January 2024
Having had a malignant melanoma excised following a referral by Salisbury Medical Practice, and a lipoma removed at Salisbury Medical Practice, when I noticed a lump on my hand and a growth under my arm I made an appointment to examine them. I was reluctant to use the online booking system but was mistaken as it proved simple and speedy. At my appointment the lump on my hand, a ganglion cyst, was promptly removed, and the seborrheic keratosis under my arm was frozen off. Staff were helpful and the Doctor was reassuring, efficient and skilled with a dry humour that again put me at ease, as it had when removing the lipoma earlier last year. Many thanks for the fuss free service.
Visited January 2024
Review titled Salisbury Medical Practice
Replied on 26 January 2024
Many thanks for your positive comments about our service - we are pleased you found the online system easy to use. We will pass on your feedback to the GP involved. Kind regards, SMP
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Review titled Excellent new working practises
Rated 5 stars out of 5
by Jennifer Bevis - Posted on 13 October 2023
The system of being able to request online, a non urgent appointment, is exceptionally good. My request completed online early morning resulted in an offer of a face to face within a few days with the doctor of my choice. The online request procedure is simple and easy to fill out. A vast improvement on the telephone.
Visited October 2023
Salisbury Medical Practice has not yet replied.
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Review titled Excellent Covid and flu jab system
Rated 5 stars out of 5
by Jennifer Bevis - Posted on 13 October 2023
Salisbury Medical Practice's system for both covid and flu booster injections was extremely easy to book and receiving the jabs was really quick, streamlined and professional. The staff were friendly, efficient and patient centred. I was able to arrange that both my husband and I had appointments at similar times, saving us time and inconvenience. An excellent service.
Visited October 2023
Salisbury Medical Practice has not yet replied.
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Review titled Well organised
Rated 4 stars out of 5
by Anonymous - Posted on 26 September 2023
Don't be put off by the sometimes extended queue times on their phones. Once they have identified your need, and directed you to the right person, you are very well looked after.
Visited September 2023
Salisbury Medical Practice has not yet replied.
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Review titled Good Medical Practice
Rated 5 stars out of 5
by Margaret Read - Posted on 26 September 2023
The whole experience was well organised, no delays or waiting. My only criticism was that I would have preferred my two jabs on the same day instead of the 2 days following. When I asked if I could have the flu jab as well as the Covid I was told emphatically no. Hence I had to attend 2 days on the trot.
Visited September 2023
Salisbury Medical Practice has not yet replied.