Royal Manor Health Care
The Health Centre, Park Estate Road, Portland, Dorset, DT5 2BJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Royal Manor Health Care.
Reviews
-
Review titled Excellent Doctors and Nurses
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
I can't falt the doctors or nurses at royal manor, and the majority of the nurses and receptionist are very understanding and respectful ,but recently I was contacted by an unknown receptionist who was not aware of my health issues and was not happy thay were told to inform me about a clinician,s report and thay made me feel I was wasting the clinician and nurses and doctors time with my Health conditions, the response I received over the phone by who ever was on reception felt very hostile and upset me ,so please can more wellbeing and compassion training be given to staff that have to phone patients as the wrong attitude when phoning a patient can seriously affect the patients mental health ,
Visited August 2024
Royal Manor Health Care has not yet replied.
-
Review titled Utterly useless
Rated 1 star out of 5
by Anonymous - Posted on 01 March 2024
I've been waiting all week for a note for work. Got told they all get bundled together and done by Friday! Surgery closed 20 mins ago still nothing. Now work will be on my back and due to the incompetence of this surgery I'm going to get the 3rd degree. Totally useless and messing with people's employment is out of order
Visited February 2024
Royal Manor Health Care has not yet replied.
-
Review titled Appalling!
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2024
Spoke to a Doctor on yesterday and he prescripted some medication and told me to give him a call if it didn't work or I had problems. This morning had an allegeric reaction. Phoned 111 and they checked I was ok but was told to phone the GP Surgery to get replacement medication. Phoned the GP Surgery and they said no one was available, and I could try again tomorrow. I explained what had happened but the receptionist was very unhelpful and didn't understand. A matter which was urgent yesterday had become unimportant today.
Visited February 2024
Review titled Royal Manor Health Care
Replied on 14 February 2024
I am really sorry to read your review of our surgery. I would appreciate you calling and asking to speak with myself (Practice Manager) or our Operations Manager. We would like to help you with this as soon as possible and also establish who you spoke to, so we can give further training.
-
Review titled Fantastic administration help
Rated 4 stars out of 5
by Mrs Donna Jones - Posted on 16 June 2023
I want to praise the members of the administration team at Royal Manor health care. Today they went above and beyond to help me sort a prescription issue and were so very kind, helpful and efficient. Thank you so much.
Visited June 2023
Review titled Royal Manor Health Care
Replied on 19 June 2023
Dear Mrs Jones, Thank you for your lovely kind feedback, I have passed this on to those involved in your care. Kind regards Royal Manor Health Care
-
Review titled Thank you
Rated 4 stars out of 5
by Ruth Martindale - Posted on 02 March 2023
My recent experience contacting the surgery has been very positive. From the first call to reception, the nurse who took blood, the Doctor for dedication and Dorset County Hospital for efficiency and care.
Visited February 2023
Review titled Royal Manor Health Care
Replied on 20 March 2023
Thank you for your kind review and feedback, I have passed this onto the surgery staff so they are aware.
-
Review titled five star treatment
Rated 5 stars out of 5
by brian lynch - Posted on 13 December 2022
Ihave needed to use this practice recently and can only say thank you to all the staff for being so profesional and caring in my time of need.
Visited December 2022
Royal Manor Health Care has not yet replied.
-
Review titled Flu Jab Experience
Rated 5 stars out of 5
by Deb Cooke - Posted on 29 October 2022
Flu Jab Clinic .. Friendly staff and was very organised. I was in and out within 15 minutes. Even had time to weigh me for my records. Thank you.
Visited October 2022
Royal Manor Health Care has not yet replied.