Rothschild House Group
Chapel Street, Tring, Hertfordshire, HP23 6PUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A shout out for a great practice :-)
Rated 5 stars out of 5
by jenny wood - Posted on 31 July 2024
For someone who doesn't need the doctors often (last attended over1year ago|) I had an issue that needed addressing soon. It was Monday morning and 5th in phone queue. I was answered after about 5mins by a lovely lady who asked a few questions. I told her my symptoms and that I didn't need a F2F appt but probably needed a prescription and backup advice. She ask again if I was sure I didn't need a F2F as there were several practices I could go if needed. I assured her again I didn't and didn't want to waste an appt that someone else could benefit from. Whilst this conversation was happening it sounded like the lady was actually asking questions which weren't off a check list. This was very reassuring. As it meant she was listening to me the patient! once she had all the facts she asked again if I was sure about not seeing a doctor in person. Then said my request would be triaged later that day and I would be messaged back on my phone. This was fine with me. 30mins later I was messaged telling me my prescription would be ready to collect at the local pharmacy later that day and to carry on doing what I was doing in the interim. Again 30mins later the prescription showed up on my online EMIS Patient Access and shortly after that a txt from the pharmacy came through telling me the the medication was ready to collect. I was over the moon. The Pharmacy (Rooney's) were also a delight. So in all, an excellent experience Well done Rothchild House Chapel Street |:-)
Visited July 2024
Review titled Rothschild House Group
Replied on 31 July 2024
Jenny, Thank you for your kind review with regards to the service you recieved from us. Steve Sharpe Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 18 July 2024
On Tuesday 9th July I rang Rothschild House Surgery for advice as my pulse rate was 180. I was asked to attend surgery immediately and on arrival had ecg . It was then advised for me to be admitted to SM Hospital by ambulance. The care I received from you all was excellent and I am so very grateful . I have been with Tring surgery all my life (now 79) and cannot express how fortunate our family are . To all staff . Doctors,Triage, Nurses, pharmacy, reception , and office staff a very big thank you and our gratitude 🙏
Visited July 2024
Review titled Rothschild House Group
Replied on 18 July 2024
Hi, Many thanks for your kind review, and that we trust that you now feeling much better. Steve Sharpe Practice Manager
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Review titled Great Service
Rated 5 stars out of 5
by John Adams - Posted on 25 July 2024
I rang this morning to request an appointment for my dad. I was really pleased to receive a call back rather than sit in a queue on the phone. The receptionist was lovely and so helpful. My dad received a call back and was subsequently given an appointment to see his GP. The Dr was wonderful with my dad and he was well looked after. I’ve been very impressed from start to finish. Thank you very much.
Visited July 2024
Review titled Rothschild House Group
Replied on 25 July 2024
John Thank you for your kind review. Hopefully your Dad is feeling much better. Steve Sharpe Practice Manager
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
I would like to commend a very lovely, compassionate GP at Rothschild Surgery -Tring. To maintain anonymity, I’m unable to name her. She is patient and has a calm, reassuring nature during consultations with my sons. Despite running late to our appointments which would impact other appointments, she still saw us and took her time with them. Because of her and the kind receptionists and booking team, my experience has been positive and I’d recommend this GP surgery to others.
Visited June 2024
Review titled Rothschild House Group
Replied on 27 June 2024
Hi, Thank you for your very kind review, which we'll pass on to our team. Steve Sharpe Practice Manager
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Review titled Fantastic
Rated 5 stars out of 5
by John - Posted on 06 July 2024
When I needed help recently I was seen quickly, the same day. Very caring practice. The on line form worked well and seems to have been dealt with in under an hour
Visited June 2024
Review titled Rothschild House Group
Replied on 06 July 2024
John, Thank you for your kind review, which is most appreciated. We'll pass on your comments to our team. Steve Sharpe Practice Manager
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Review titled Excellent practice I had no
Rated 5 stars out of 5
by Chris - Posted on 26 July 2024
I had no problem booking a face to face appointment and the Doctor was very professional and actually listened to me I had a blood test a few weeks ago and it’s the only time I had no bruises
Visited June 2024
Review titled Rothschild House Group
Replied on 26 July 2024
Chris, Thank you for you kind review, which is very much appreciated. Steve Sharpe Practice Manager
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Review titled Excellent all round service
Rated 5 stars out of 5
by Elaine Fryer - Posted on 21 June 2024
Receptionist professional, knowledgeable and empathetic. Dr actually listened to me and heard what I said. Felt very confident my health was important to them.
Visited June 2024
Review titled Rothschild House Group
Replied on 21 June 2024
Elaine, Thank you for your kind review, which we'll pass on to our staff. Steve Sharpe Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Frances - Posted on 21 June 2024
The level of service, follow up tests and referral from my last two appointments at Rothschild House Practice has been excellent. I am very impressed with how quickly and efficiently my health concerns were dealt with and in such an understanding and reassuring manner.
Visited June 2024
Review titled Rothschild House Group
Replied on 22 June 2024
Frances, Thank you for your kind review, which is very much appreciated by our staff. Steve Sharpe Practice Manager
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Review titled Thorough check up
Rated 5 stars out of 5
by Mike - Posted on 18 May 2024
I visited as I was feeling lethargic, Dr's were extremely thorough had blood tests and fluid tests and all results within a few days
Visited May 2024
Review titled Rothschild House Group
Replied on 18 May 2024
Mike, Thank you for your kind review. Hopefully the tests were able to identify any problems and have started to be resolved. Steve Sharpe Practice Manager
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Review titled Positive Experience
Rated 5 stars out of 5
by Judy Wilkin - Posted on 03 May 2024
Having suffered shoulder pain for a week with a holiday due shortly, I was anxious about getting some advice quickly. I decided to use the First Physio facility, my first time and got an appointment for the next day, albeit in Tring but not a problem. The physiotherapist was very thorough, able to diagnose what was wrong, advised on medication and emailed me some exercises, which is brilliant as I can do them while away. Also advised on follow up treatment, should this be necessary. I’m so reassured and feeling much happier. A brilliant service. So glad I am with this practice. Thank you.
Visited May 2024
Review titled Rothschild House Group
Replied on 03 May 2024
Judy, Thank you for your kind review, which we'll pass on to our First Contact Physio (FCP) team. Steve Sharpe Practice Manager