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Riverside Surgery - Mill Road Branch

Erith, 25 Mill Road, Erith, Kent, DA8 1HW

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Reviews

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  1. Review titled Rubbish

    Rated 1 star out of 5

    by Anonymous - Posted on 07 September 2023

    I have recently registered all my family elsewhere due to the poor service at this surgery you can never get an appointment only ring on the day which is ridiculous both my sons have had health problems and we have had more done from our new gp in a couple of weeks than in months at riverside I have also learned that my sons abnormal blood test was ignored and he wasn't informed causing his symptoms to worsen

    Visited March 2023

    Report as unsuitable

    Review titled Riverside Surgery - Mill Road Branch

    Replied on 16 August 2024

    Dear Service User, We are really sorry to have learned of your negative experience. I would have liked to investigate this further for you however, you have posted the review anonymously which is a shame. I do apologise if the standards Riverside Surgery strives to maintain did not meet your expectations and I would have liked to have had the opportunity to discuss this with you. Regardless, we wish you and your family all the best with the new GP. Kind Regards Miss Avril Bell Practice Manager

    Report as unsuitable