Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Teresa Robins - Posted on 17 September 2024
Receptionist very polite and helpful, doctor returned my call the same day and has given me an appointment.
Visited September 2024
Riverbank Medical Centre has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
Genuine care, staff have common sense, quick turnaround for getting tests and results back. Great bedside manner from all staff. Lady ( Xmas song, unable to use names) on reception, kind and reassuring. Dr excellent at following up.
Visited September 2024
Riverbank Medical Centre has not yet replied.
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Review titled Text book practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
I have nothing but praise for this efficient and friendly practice. Following my last request for a consultation I experienced a very speedy call back from my doctor who booked in blood tests and a follow up appointment immediately. Test results were added very promptly to my digital records and the follow up was helpful and reassuring. The whole experience was excellent. Thank you Riverbank!
Visited September 2024
Riverbank Medical Centre has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 06 August 2024
All queries answered quickly and efficiently. Friendly and helpful staff. Very prompt attention at the surgery.
Visited August 2024
Review titled Riverbank Medical Centre
Replied on 12 August 2024
Thank you for taking the time to leave a review about Riverbank. It is always nice to hear that the hard work put in by all the staff, to provide the best service we can, is appreciated.
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Review titled Seen quickly, very grateful.
Rated 5 stars out of 5
by Tania - Posted on 19 August 2024
Very grateful to my GP for her prompt referral. Also to Worthing Breast Clinic where I was seen under two weeks. Couldn't ask for better service.
Visited August 2024
Review titled Riverbank Medical Centre
Replied on 20 August 2024
Thank you for taking the time to leave a review. I am glad to hear that you were referred quickly by your GP and seen by the Breast Clinic within the two weeks that they aim for. It is always nice to hear when the system works well.
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Review titled Professional service
Rated 5 stars out of 5
by Colin - Posted on 09 July 2024
Reassuring telephone triage, appointment offered quickly, which was then carried out in a professional and caring way.
Visited July 2024
Review titled Riverbank Medical Centre
Replied on 22 July 2024
Thank you for taking the time to leave a review about your recent contact with Riverbank. It is always nice to hear that the system is working well and is appreciated by our patients.
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
Despite being a busy Monday morning I only waited a few minutes to get through to the receptionist. I was called back by my doctor within a couple of hours. It was a doctor I had not seen before but I was treated kindly and professionally and not rushed. Very happy
Visited June 2024
Review titled Riverbank Medical Centre
Replied on 12 June 2024
Thank you for taking the time to leave a review about your recent contact at Riverbank. I am glad to hear that from your initial telephone call to the treatment you received from one of the GP's everything went smoothly. It is always nice to hear that the system we have in place to provide the best care we can for our patients is working and appreciated.
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Review titled Fab practice
Rated 5 stars out of 5
by Rebecca Morton - Posted on 28 May 2024
All the staff members are great and the service is very quick and responsive. I was seen they day I rang and the care I received was very good.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 28 May 2024
Thank you so much for your review of your recent contact with the practice. The triage system was designed to give our patients quick access to clinical care and it is always nice for the staff to hear that their efforts are appreciated.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
Today I attended for a blood pressure check and weight check as part of my weight loss journey. Supportive and friendly and very understanding.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 16 May 2024
Thank you so much for taking the time to leave a review. It is always a boost to all the team to receive positive comments about the service that we provide for our patients.
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Review titled Quick and easy
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Following my yearly diabetes checks my test results we’re available online for me to view within hours! The whole process, from arranging the appointment and follow up, to seeing the lovely nurse and then viewing my results was very smooth and well organised.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 05 June 2024
Thank you for taking the time to leave a review about the diabetic care you have received. It is always nice to hear that the processes we put in place to make patient's care as streamlined as possible are working. I will pass your comments onto our diabetic team.