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Redlam Surgery

62-64 Redlam, Blackburn, Lancashire, BB2 1UW

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Fantastic Practice

    Rated 5 stars out of 5

    by Kath Gill - Posted on 21 June 2024

    What a lovely friendly surgery. Grateful for all the help and support given by everyone. Fantastic service offered and nothing is too much trouble. Called for an appointment and was seen same day. Thank you Redlam Surgery

    Visited June 2024

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    Redlam Surgery has not yet replied.


  2. Review titled Very poor

    Rated 1 star out of 5

    by Clive Probert - Posted on 15 March 2023

    covid has now finished but they hide behind telephone calls and won’t see patients it seems. All the doctors seem to do is call back and fob you off. I feel they need to realise that the Doctors are there to see patients?

    Visited March 2023

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    Review titled Redlam Surgery

    Replied on 20 April 2023

    Dear Mr Probert “Telephone triage is an important aspect to our efforts to ensure that we provide effective and efficient care for our patients. It allows us to prioritise urgent needs and ensure that those patients are treated safely and in a timely manner. Patients are always seen in person when clinically necessary. Many people, particularly those who are working, greatly appreciate the convenience of telephone consultations. If you wish to discuss this further please contact the surgery and ask for the practice manager.

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