Purbeck Health Centre
Purbeck, Stantonbury, Milton Keynes, Buckinghamshire, MK14 6BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2024
Received a call from the Doctor today and He was very courteous and informative as he broke down my results and offered solutions for reversal of the condition, online classes and literature. Overall I’m very happy with the service that I received.
Visited September 2024
Purbeck Health Centre has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Ajeesh Raju - Posted on 10 September 2024
It was pleasure to get a call back from the surgery and asking my proscribed medicines feedback. Thank You very much for your concern
Visited September 2024
Purbeck Health Centre has not yet replied.
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Review titled Pleasant GP
Rated 3 stars out of 5
by Anonymous - Posted on 11 September 2024
After some confusion with the long awaited routine appointment, finally got the results of blood test from June.
Visited September 2024
Purbeck Health Centre has not yet replied.
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Review titled Poor
Rated 1 star out of 5
by Anonymous - Posted on 11 September 2024
Been waiting since July for a doc to call me as they wouldn’t release medication until they had spoken. After call to surgery a while back they agreed to issue but would need to speak to doc afterwards by tel. Nothing heard and I am Now running out again. Doc phoned today, very polite and gave results and said carry on as before. Glad he phoned and understand he is not Usually at this surgery so above is not his fault But the surgery.
Visited September 2024
Purbeck Health Centre has not yet replied.
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Review titled Telephone discussion
Rated 4 stars out of 5
by Valerie - Posted on 10 September 2024
Doctor rang to follow up on my blood pressure readings which I had been monitoring. He requested I do further readings for the next 7 days to ensure I am taking enough blood pressure medication to keep it under control. Agreed to take 4 readings per day two morning at least 10 minutes apart and two evening then hand in to surgery to be reviewed. Find it difficult on the phone as have hearing issues but managed to follow what he was saying without asking him to repeat much. Much prefer to discuss face to face.
Visited September 2024
Purbeck Health Centre has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2024
22 in the queue still no appointments avaliable, not yet managed to get an appointment over the phone in the last year. The reception told me today there is no point in coming to the practice to queue as even these people don't get an appointment. I did get called for a routine appointment ment with the number at the end of the year but they cancelled this three times before I finally got seen. Still waiting for the email they promised with the care plan. I hear they are still talking on more patients, to sit in a queue and be told no appointments!
Visited July 2024
Purbeck Health Centre has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2024
The GP called today to give me blood yest results that i had forgotten about completely as the family was going through a hard time. He was very empthetic and helpful. He explained the results in detail and even booked a follow up appointment to keep an eye on things. Thank you for your time today.
Visited June 2024
Purbeck Health Centre has not yet replied.
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 02 November 2023
After calling and calling and calling I finally got through to what can only be described as an uncaring unkind no compassion woman, I asked for an appointment to be told there is no treatment for my condition and that there were no appointments, this is coming from someone who is not medically trained but is trained enough to tell me there is no treatment for me. I called again the next day to and finally got an appointment to which I had to have further investigation at the hospital to which my diagnosis is now cause for a major operation. The receptionist at this surgery need to use there protected learning time to actually be trained for the job. They need to stop thinking they are above every patient at this practice. The practice manager should be ashamed of there employees, maybe a conversation on taking prebookings is in order waiting a couple of weeks for an appointment is better then calling daily only to be told to call again tomorrow at 8am.
Visited October 2023
Purbeck Health Centre has not yet replied.
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Review titled Rude receptionists and doctors
Rated 1 star out of 5
by Anonymous - Posted on 17 August 2023
This doctors practice continues to disappoint. Most of the staff that answer the phones are extremely unhelpful and rude. The doctors are no better. I spoke to a make doctor on the phone who literally reduced me to tears I'm so upset with the way I have been treated. It's just not right. There is only one doctor a lady doctor who is actually helpful and nice. I will be leaving this surgery as I don't feel comfortable and I'm very upset with the way I have been spoken to. I would suggest to anyone who is looking for a surgery don't register at this one. 1/10
Visited August 2023
Purbeck Health Centre has not yet replied.
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Review titled Hung up on me trying to get an appointment
Rated 1 star out of 5
by Matthew Twidale - Posted on 24 July 2023
There's no queue system to call in so im literally pressing redial on my phone after every engaged tone. When i finally get through and the phone rings, it rings and rings only for someone to pick up and hang up immediately. Not the first time this has happened when im trying to get an appointment either and if you call later they just tell you to call at 8 am tomorrow.
Visited July 2023
Purbeck Health Centre has not yet replied.