Priory Medical Group
Priory Medical Centre, Cornlands Road, Acomb, York, YO24 3WXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice - Rawcliffe Surgery
Rated 5 stars out of 5
by Helen Pulleyn - Posted on 16 March 2023
Thank you so much. The doctors, nurses, pharmacists and reception team have been amazing over the last couple of years. Responded quickly to my online forms and have promptly seen my face to face where necessary. In such a tough time, they have been excellent.
Visited March 2023
Review titled Priory Medical Group
Replied on 06 March 2024
Dear Helen, thank you for contacting Priory Medical, We are pleased to hear about the positive experience you received regarding your care. We thank you for taking the time to provide this feedback and will ensure this is passed onto the team at Rawcliffe Surgery.
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Review titled Unsuitable
Rated 1 star out of 5
by Cleo Smith - Posted on 08 February 2023
The doctor tried to prescribe me something I'm allergic to, and only looked at my notes when I pointed it out and then seemed to get annoyed by it, saying "what do you expect me to do then?"
Visited January 2023
Review titled Priory Medical Group
Replied on 06 March 2024
Dear Cleo Smith, thank you for contacting Priory Medical, We apologise you feel the service you received regarding your medication did not meet your expectations. If you would like to discuss this further, please contact us at: hnyicb-voy.priorypatientexperience@nhs.net
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Review titled 5 weeks and still waiting
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2022
Having filled out an econsult form online about my child I was sent a message saying I would hear within 21-28 days. After 30 days I sent another econsult form in only to receive a reply saying they had my first one and would book a consultation as soon as possible. 5 weeks to the day and I’m still waiting. If you telephone the reception staff are helpful but their hands are tied as all they can do is fill in the same form yet again! Absolutely appalling service.
Visited November 2022
Review titled Priory Medical Group
Replied on 06 March 2024
Thank you for contacting Priory Medical, We apologise you feel the response you received regarding your contacts with the Practice did not meet your expectations. We fully respect your anonymity, however if you wish to discuss this further, please contact us at: hnyicb-voy.priorypatientexperience@nhs.net