Prime Practice Partnership
Broad Street Resource Ctr, Morland Road, Dagenham, Essex, RM10 9HUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Prime Practice Partnership.
Reviews
-
Review titled Waiting on the phone
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2023
I have call from GP today regarding my blood tests I bean on hold as nr three for 30 min and after that I still been caller nr 3 I'll wait for them to call me back after they finish eat their cake maybe they call me back I'll wait
Visited October 2023
Prime Practice Partnership has not yet replied.
-
Review titled Rude receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 28 December 2022
Never had a problem here before but on Wednesday the receptionist was rude ,abrupt and cut the call before I had even finished speaking . I understand it’s a demanding job but that was unprofessional and not acceptable .
Visited December 2022
Prime Practice Partnership has not yet replied.
-
Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2022
It has been a pleasure to deal with both reception staff and doctors at this practice. Reception staff have been very kind and helpful and I feel they have done their best to accomodate the needs of my elderly father.Doctors have also given very good oversight of him since he has been with this surgery. Sincere thanks to all staff
Visited November 2022
Review titled Prime Practice Partnership
Replied on 10 November 2022
Thank you very much for taking the time to post feedback and your recent experience. We are so pleased that you are happy with the provided services from our team. It is only through feedback such as yours that we are able to maintain, and indeed, where necessary, improve upon the service that we provide to our patients. We are also keen to discuss different services that we can improve if you have any suggestions. Once again, many thanks for posting feedback. We hope and believe that we will are trying our best to improve our service and every patient will be happy and satisfied. Broad Street Medical Centre
-
Review titled good service
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2022
thank you to all staff at this surgery i have had many serious problems with health, the doctors has been brilliant over the years got all the right treatments i need,always listen and understand,, the receptionists are friendly ,and great to,,always get a call back,and they always try there very best to help,, very highly recommended one of the best doctors around, i have been with them for many years and would go no other place,,thank you all for everything you have helped me with,,especially with my mental health,these are very highly rated and professional people,, thanks again,,,
Visited October 2022
Review titled Prime Practice Partnership
Replied on 10 November 2022
Many thanks for taking the time to post feedback. We are so pleased that you are happy with the provided services from our team. It is only through feedback such as yours that we are able to maintain, and indeed, where necessary, improve upon the service that we provide to our patients. We are also keen to discuss different services that we can improve if you have any suggestions. Once again, many thanks for posting feedback. We hope and believe that we will are trying our best to improve our service and every patient will be happy and satisfied. Broad Street Medical Centre
-
Review titled Good reception staff
Rated 4 stars out of 5
by Pat Bird - Posted on 17 September 2022
Went to surgery with my nephew on Friday 16 September. Just say a bit of a difficult situation. The receptionist was professional and helpful. I was at the reception desk for several minutes and I saw the patients coming to the desk were treated with a very good attitude by all members of staff. I was very impressed
Visited September 2022
Review titled Prime Practice Partnership
Replied on 10 November 2022
Many thanks for taking the time to post feedback. It is only through feedback such as yours that we are able to maintain, and indeed, where necessary, improve upon the service that we provide to our patients. We were happy to hear of your experience during your visit to the surgery. We are also keen to discuss different services that we can improve if you have any suggestions. Once again, many thanks for posting feedback. We hope and believe that we will are trying our best to improve our service and every patient will be happy and satisfied. Broad Street Medical Centre