Pocklington Group Practice
The Beckside Centre, 1 Amos Drive, Pocklington, York, North Yorkshire, YO42 2BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fast and professional
Rated 5 stars out of 5
by Slavena - Posted on 11 July 2024
Quick to respond and very professional . I was contacted within the hour . What a fantastic well organized and run service. Well done 👏 moved from manchester …where often appointments were given months down the line or forgotten about …what a difference !!!
Visited July 2024
Review titled Pocklington Group Practice
Replied on 11 July 2024
Dear Slavena Thank you very much for taking the time to provide feedback on the service you received from our Practice. I will share your kind words with our Practice team. Kind regards. Pocklington Group Practice
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Review titled Fabulous Service
Rated 5 stars out of 5
by Katherine Madgwick - Posted on 28 June 2024
I sent in a form as I was unwell and pregnant. The on duty doctor called me back within 10 minutes of receiving the form, I was in front of the on duty doctor in 30 minutes, and was prescribed medication to support me less than 15 minutes later. The service was outstanding and was extremely appreciated.
Visited June 2024
Review titled Pocklington Group Practice
Replied on 08 July 2024
Thank you for your review we are delighted that you had such a positive experience. We will share this with Practice members who value all comments and particularly such positive ones.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 20 March 2024
I was able to easily book my appointment and see the doctor who helpfully referred me to the hospital. I received a follow up appointment which explained the results for me. Overall a very good expoerience
Visited June 2023
Review titled Pocklington Group Practice
Replied on 21 March 2024
Thank you very much for leaving your feedback on your visit to the Practice. This will be shared with our team. Kind regards. Marcia Glover, Business PA
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Review titled Excellent service today
Rated 5 stars out of 5
by Mike - Posted on 25 April 2023
My doctors appointment today resulted in me making an additional appointment at reception to see a nurse and being helped by dispensary staff. My entire experience could not have been better, irrespective. (Please be advised, my response to the last question would ideally be N/A).
Visited April 2023
Review titled Pocklington Group Practice
Replied on 22 August 2023
Dear Mike Thank you for taking the time to provide this feedback on our Practice. We are pleased to learn that you were happy with your recent visit and you comments will be shared with our team. Kind regards. Marcia Glover, Business PA
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Review titled Caring service
Rated 5 stars out of 5
by Sue - Posted on 15 March 2023
The reception staff are always caring, they are busy but never too busy to help you. They are polite and know what to suggest in different situations. The nurses are very gentle, they are kind, knowledgeable and helpful. The GPs are often booked up in advance, but if you really need to see one, there is always a space - I cannot recommend this surgery and all of the staff highly enough. Thank you!!
Visited March 2023
Review titled Pocklington Group Practice
Replied on 22 August 2023
Dear Sue Thank you for taking the time to provide your feedback. We are delighted to read you comments and these will be shared with our team. Kind regards Marcia Glover, Business PA
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Review titled Very efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2023
Initially contacted online and contacted back promptly followed by highly efficient service from reception, clinical staff and secretaries regarding referral. Very happy with level of service received from all staff members.
Visited February 2023
Review titled Pocklington Group Practice
Replied on 14 March 2023
Thank you very much for taking the time to leave your feedback. This will be shared with our Practice team.