Pinfold Medical
Pinfold Health Centre, Field Road, Walsall, West Midlands, WS3 3JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst Practice
Rated 1 star out of 5
by Anonymous - Posted on 20 August 2024
Arrived 10 minutes prior to appointment. Was still waiting to see doctor after 45 minutes of arrival. May I add this appointment was for a 9 week old baby who could have caught anything waiting in the waiting area. Asked at desk why I was still waiting and why other patients had come after me and called into the room straight away was told it’s because I was waiting on a certain doctor. Why couldn’t one of the other doctors who clearly wasn’t busy have seen me? Posters around waiting room say 10 min per appointment but people in room a lot longer slowing down the doctor. Whenever you call for appointment even when they just opened they say there’s nothing for the day and try booking for weeks later when the problem I have is now. Definitely moving to a different practice.
Visited August 2024
Pinfold Medical has not yet replied.
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Review titled Amazing Nurse
Rated 5 stars out of 5
by William Lloyd - Posted on 22 May 2024
This was my third appointment with the nurse and she was so kind, professional and made me feel at ease. She recognised my symptoms on my first appointment as Vertigo and referred me to the GP who confirmed the diagnosis and prescribed the correct medication. Since that first visit my health has improved tremendously and it is all thanks to the wonderful nurse. She really is an angel in uniform and I am so grateful for everything she has done for me.
Visited May 2024
Pinfold Medical has not yet replied.
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Review titled She was so understanding and made me feel as ease
Rated 5 stars out of 5
by Sue receptionist - Posted on 05 September 2024
She was so understanding never judged me for my situation and made me so at ease. She was a very lovely lady and very polite thanks again sue
Visited May 2024
Pinfold Medical has not yet replied.
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Review titled Gets there in the end
Rated 5 stars out of 5
by Vince - Posted on 31 May 2024
I initially contacted PMC to speak to a doctor about my acute problem and was given a promise of a telephone conversation, which I received a few hours later. All good so far, as a result of the call I was advised to take in a sample, I took a sample in a pharmacy supplied plastic jar that afternoon but was told it couldn’t be used. I was given the correct container and told by the receptionist that I had to wait till next day to bring it in before 12 noon, I had no idea this was the case at that time. All of this meant a delay of 24 hours. So, on the second day after my telephone consultation I called the surgery at the special time of 12.00 hrs asking for results, I was told by a young receptionist that a doctor would have to give me the results, so I asked for an appointment. Apparently, the earliest face to face one would be a month away, this was clearly not suitable as I was having ongoing issues and needed to know what treatment was necessary. I eventually convinced the receptionist that I must have at least a call from a doctor. I was put on the oncall doctor list for that day. On receiving a call from the oncall doctor at 6.15pm I was eventually, advised to visit surgery next morning to pick up test containers and a prescription. Sounding better by the minute…. Whilst having my breakfast, prior to going to PMC, I received a call from reception giving me the time of my doctor ftf appt. I was pleasantly surprised by this, but kindly accepted the offer. On arrival at the surgery, 5 minutes before the appointed time, I was treated very well, and now have full confidence in the help and advice I have been given….eventually. It seems to me that many individuals were involved in this process, and if only one of them misunderstood any part of the processing of my issue, then delays or mistakes could happen. On the whole a successful experience, including a complete review of my medication and general health - being a fairly fit heart patient I am aware of how delicate my health balance is, and sometimes feel that the practice could do more to monitor the ongoing health of patients like me, maybe with a follow-up phone every now and then. Thank you for today’s experience.
Visited May 2024
Pinfold Medical has not yet replied.
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Review titled Helpful service
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
My wife had an administration issue and this was dealt with by the receptionist very quickly in a helpful polite manner.
Visited April 2024
Pinfold Medical has not yet replied.
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Review titled Compliment
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
Thank you for prescribing Naproxen for the pain in my knees. It made me so joyful as the pain went away after 1 tablet! I have seen many GP's but non of them suggested this drug. Thanks again for being so approachable and kind. Thankful regards.
Visited April 2024
Pinfold Medical has not yet replied.
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Review titled Extremely good team.
Rated 5 stars out of 5
by Yvonne - Posted on 10 April 2024
I have a long standing foot problem. This was dealt with quickly and with consideration. Doctor and staff have been very helpful. I can’t thank them enough. Thank you all so much.
Visited April 2024
Pinfold Medical has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by louise arnold - Posted on 08 March 2024
This practice is brilliant! Called at 8.30 this morning for an appointment for my daughter and was offered an appointment with a nurse practitioner for 9oclock. Nurse was very responsive, gave my daughter a thorough examination and although she wasn’t able to answer my questions she was happy enough to ask other staff to help! Very positive experience, thankyou x
Visited March 2024
Pinfold Medical has not yet replied.
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Review titled Really good practice
Rated 5 stars out of 5
by Michael James Bentley - Posted on 26 January 2024
My husband stood on a nail when picking up wind damaged fence .I called the practice they got him in straight away with nurse / Pharamedic was given antibiotics then had a call next day for tetanus injection.This is just one example of the care we get there .Have called for appointments and have always got through OK. Receptions always very helpful and try there best with appointments for us,as I have recently had cancer and my husband not very well ,we very much appreciate every thing they do for us .I speak to other people running their drs down and aways say not my drs they look after us very well thumbs up for Pinfold
Visited January 2024
Pinfold Medical has not yet replied.
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Review titled Blood test
Rated 5 stars out of 5
by David hunt - Posted on 10 January 2024
Appointment for blood test Fast, efficient and very friendly nurse made to feel at ease. Seen on time. No problems
Visited January 2024
Pinfold Medical has not yet replied.