Phoenix Family Care
103 Leamington Road, Coventry, CV3 6GQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great attention by Doctor
Rated 5 stars out of 5
by Marion Hibbert - Posted on 03 November 2022
Having visited the doctor to tell him about several areas of pain in my body, he listened carefully and talked about the possibilities of the cause. There was no rush to get rid of me. I was sent for several X-rays and today he kindly telephoned me with the results and his plans of the next steps to be taken in order to relieve my pain. Again, he was willing to listen to my feelings. I feel he will ensure that I get the help that I need and am very grateful for his support.
Visited November 2022
Review titled Phoenix Family Care
Replied on 07 November 2022
Dear Marion, Thank you for your positive review. The team will be delighted to learn of this, and we are glad you feel supported. Thank you again for sharing your positive experience with phoenix Family Care. Kind regards. Jasvinder Banwait Practice Manager
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Review titled Great team at Phoenix
Rated 5 stars out of 5
by Lyndsey Gallagher - Posted on 30 November 2022
I just wanted the opportunity to say that I think all the staff at Phoenix Family Care do go the extra mile. Since August this year I have needed to go more often to the doctors and originally I felt really embarrassed about it but having had appointments with nurses and gps, I felt they all listened and I have always appreciated their time and advice. The receptionist staff are also great, was sat in the waiting room for a little while and they kept me up to date of when would be seen. Thank you so much all of you, for the hard work you do!
Visited November 2022
Review titled Phoenix Family Care
Replied on 01 December 2022
Dear Lyndsey, Thank you for leaving a positive review. It gives me great pleasure passing this on to the team and thank you for appreciating the work we do. Kind regards. Jasvinder Banwait Practice Manager
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Review titled Fab Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2022
Been with Phoenix all of my life, never had any issues, greats GPS, physicians, nurses and reception staff. No issues getting appointments always get one on the same day.
Visited November 2022
Review titled Phoenix Family Care
Replied on 01 December 2022
Dear patient, Thank you for your feedback, this will be passed on to the team. This is greatly appreciated as we continue work through the pressure's healthcare is facing. Kindest regards. Jasvinder Banwait Practice Manager
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Review titled Good practise
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
Staff went out of the way to help resolve addition problem not related to initial visit. Meant asking another member of staff to assist,which took less than 5 mins. Therefore time saved for myself and the surgery as no other appointment required
Visited November 2022
Review titled Phoenix Family Care
Replied on 07 November 2022
Dear Patient, Thank you for your positive feedback. It will be a pleasure to pass this on to the team and they will be most pleased to learn they were able to help you. Thank you for sharing your positive experience. Kind regards. Jasvinder Banwait Practice Manager