Peverell Park Surgery
The Stables, 162 Outland Road, Plymouth, Devon, PL2 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled uncompassionate and not taken seriously
Rated 2 stars out of 5
by Anonymous - Posted on 29 October 2024
left feeling unheard after consultation and never got back to with the help i could get. Mental health is not a joke and everyone has their own experience with it. The consultation has caused further impacted my mental health and stress.
Visited October 2024
Review titled Peverell Park Surgery
Replied on 31 October 2024
Dear Patient, It's always very disappointing to see a negative anonymous review. If you would like to email in your concerns to d-icb.peverell-complaints@nhs.net we would very much like to take the opportunity to review you concerns and help support you.
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Review titled Prompt response
Rated 5 stars out of 5
by Louise Reed - Posted on 31 October 2024
Once again an excellent service I did an e consult had a call back in the afternoon & referral done same day. Can’t ask for better service than this the GP listened to my concerns & was caring in her response
Visited October 2024
Peverell Park Surgery has not yet replied.
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Review titled Deserving Praise
Rated 5 stars out of 5
by H Childe - Posted on 01 November 2024
Our family has, over decades, been grateful for Peverell Park Surgery. More recently, this year, we have been referred to Derriford for different reasons. The receptionists are always helpful, the online form service has worked very well and the nurses have been everything we think an ideal nurse ought to be. The GPs are kind as well as knowledgeable and everyone is good at putting me at my ease and giving time to reassure not just prescribe or refer. If I have left anyone out, you are included too! My most recent experience was to do with various moles etc that were worrying me. I filled in an online form and a GP phoned me the same day. I saw her within the hour and was referred to Derriford. I have had an excision to remove a suspected pre cancerous lesion and was reassured about the others. Very grateful.
Visited October 2024
Peverell Park Surgery has not yet replied.
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Review titled Brilliant care
Rated 5 stars out of 5
by Bernice lynch - Posted on 24 September 2024
Had 2 injections in my knees, very caring and gentle doctor, very impressed with my experiences with Peverell Park Surgery.
Visited September 2024
Peverell Park Surgery has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Ashley - Posted on 02 August 2024
It’s a long time since I have visited the surgery and I am extremely impressed with the service that I received from the initial Dr call back to seeing a Dr in person . Received quick phone call regarding blood test results unable to fault the coordinated personal attention and service. Thank you all.
Visited August 2024
Peverell Park Surgery has not yet replied.
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Review titled Exceptional service
Rated 5 stars out of 5
by Derek G Carter - Posted on 30 July 2024
As usual all staff where polite friendly and proficient. One very minor criticism. After being seen by doctor/nurse I found the seat from the outside area has been replaced with a table disabled patients are forced to stand while waiting for taxis etc yes there are seats in waiting area but you can't see outside while waiting for transport ..as I said this is just a minor inconvenience unless like yesterday my taxi was delayed 20 minutes. Thanks for your service
Visited July 2024
Peverell Park Surgery has not yet replied.
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Review titled Best practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 July 2024
My surgery must be one of the best. I had a cortisone injection in my hip. I was also sent an explanation of my hip pain and specific exercises to do.
Visited July 2024
Peverell Park Surgery has not yet replied.
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Review titled Lovely Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
The nurse I had for vaccinations was lovely. She took the time to go through things with me. She also took my height, weight and blood pressure for my next pill check to make things easier for me.
Visited June 2024
Peverell Park Surgery has not yet replied.
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Review titled Kind, helpful receptionists and efficient prescription team
Rated 5 stars out of 5
by Amy - Posted on 21 June 2024
I called the practice yesterday regarding a prescription I had ordered and spoke to two lovely receptionists. Calling the GP surgery can be quite daunting, especially for patients like myself who struggle with anxiety, but the two receptionists I spoke with were so friendly and understanding. They were also very efficient and communicated with the prescription team straight away to ensure my issue was resolved the same day. A big thank you to both receptionists and the prescription team.
Visited June 2024
Peverell Park Surgery has not yet replied.
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Review titled Great staff but extremely hard to make an appointment
Rated 3 stars out of 5
by Anonymous - Posted on 13 June 2024
Appointments are made through an online system, which frequently reaches capacity by mid-morning. If you can manage to get an appointment then the staff are very good.
Visited June 2024
Peverell Park Surgery has not yet replied.