Petroc Group Practice
The Medical Centre, Boyd Avenue, Padstow, PL28 8ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled poor service
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2023
I would firslly like to say that the doctors and nurses there are very polite and excellent at doing their job. The appointment system is well out of date and the receptionists are very rude when you talk to them,
Visited January 2023
Petroc Group Practice has not yet replied.
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Review titled disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2023
I was very unwell and needed an appointment to see a doctor to establish what was going on. The receptionist said no as it was only for emergencies. I was concerned for my health after having a rash on my arm that spread across my whole body. I had to get my mum to phone as the receptionist just wouldn't listen to me. Even then they were obscenely rude. After practically begging for help I was finally seen to by a doctor (the next day) and was treated for anaphylaxis. I was then blue lighted to hospital after being treated by 2 brilliant gp's I think some of the receptionists need further training in order to triage people as they clearly haven't a clue. I now have no trust and worry when I need treatment in the future and have to attend this surgery. I shouldn't have to feel uncomfortable when it comes to my health. Something needs to be done. You have a duty of care.
Visited November 2022
Petroc Group Practice has not yet replied.