Pear Tree Surgery
28 Meadow Close, Kingsbury, Tamworth, Staffordshire, B78 2NRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
Very happy with my recent appointment at pear tree surgery. Gp very pleasant and very efficient. After looking into my medical history arranged for me to attend an X-ray . I was very impressed my appointment came through for 2 days later.
Visited September 2024
Pear Tree Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Andree - Posted on 03 September 2024
Got an appointment on the day Telephone call was within 10 minutes of the appointment time Very efficient,and companionate.
Visited September 2024
Pear Tree Surgery has not yet replied.
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Review titled Good experience !!!
Rated 5 stars out of 5
by Nicolae Suteu - Posted on 03 September 2024
Very pleased and happy with my experience, my gp appointment at Pear Tree Surgery Kingsbury went very well, my doctor was very helpful, nice and polite, thank you so much.
Visited September 2024
Pear Tree Surgery has not yet replied.
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Review titled Very prompt service
Rated 5 stars out of 5
by Sandra Ringrose - Posted on 23 August 2024
The very next day after I had my blood test at home, I was contacted by my GP surgery to arrange a telephone consult with my GP to discuss the results! The appointment was for the following day (so only 2 days after the blood test!) I had not spoken to the GP before but he was very kind and clear and I was happy with his plan for me going forward
Visited August 2024
Pear Tree Surgery has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Elaine Breeden - Posted on 22 August 2024
The practice appears to be changing procedures constantly to try to improve services to patients. I now mostly use emails to contact the surgery which avoids any potential wait for phones to be answered. Today I emailed the surgery and within an hour I had had my request re blood forms answered completely satisfactorily. I want to thank the Gp for that. I recommend using the email facility to everyone where appropriate. I find all the staff really helpful and pleasant now and many are absolutely exceptional. There will of course always be some problems, but from what I see of my daughter’s surgery in Wylde Green we are really quite fortunate!
Visited August 2024
Pear Tree Surgery has not yet replied.
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Review titled Good experience with surgery
Rated 4 stars out of 5
by Jacqueline Hanlon - Posted on 01 August 2024
I felt them Dr understood my predicament. And talked me through my options abt my situation. The only downside is the length of time getting an appointment with a certain doctor of my choice.this is not a disregard for othe drs.
Visited July 2024
Pear Tree Surgery has not yet replied.
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Review titled Disappointed
Rated 3 stars out of 5
by Anonymous - Posted on 29 July 2024
No examination/test of where pain is felt on the body. Offered no diagnosis or reason for being in pain and having trouble walking. Felt I had to force the issue to get an MRI scan even though I am not if sure if that is what is needed. No blood tests taken. Told if pain is to much to go and block A&E as they will arrange for tests. Only thing really offered is pain killers no suggestions of why I am in pain and waking up during the night in pain.
Visited July 2024
Pear Tree Surgery has not yet replied.
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Review titled Disgusting service
Rated 1 star out of 5
by Karen Shaw - Posted on 31 May 2024
My sister has been ill for nearly 5 weeks now with bronchitis, a chest infection, a severe sore throat and cough and nothing seems to be helping. She took ill in Spain and the treatment she received was second to none however back in the UK this surgery have done nothing to help solve what could be potentially wrong, she queued for 20 minutes outside the surgery this morning only to be told by a man on the desk no you can’t have an appointment until you have had a phone appointment first!!! What the hell, she then ten minutes later got her phone call from a male doctor who was absolutely dismissive of my sisters health, how the hell does he know what’s going on in her throat if he doesn’t see her! I’m absolutely disgusted that we get this treatment in this country I live three hours away from her and she is on her own so I worry even more, she has worked since she was 15 years old and more than paid into the health service so at least give the poor girl an appointment, it’s no wonder everyone goes to urgent care and I bet the Doctors love it it’s less patients for them to see angry beyond words 🤬🤬
Visited May 2024
Pear Tree Surgery has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
Cannot fault the care here. Been registered for all members of the family for a number of years and never had a negative experience - friendly, sensible, efficient. Never an issue getting appointments. Only problem can be long waits on the phone but can pop in to get an appointment if able also.
Visited January 2024
Pear Tree Surgery has not yet replied.
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Review titled Poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2023
Long wait times when ringing surgery, often calling off due to reception not answering phones. Tried to get Drs appointment brought forward, using online service, there's a 16 week wait, phoned Kingsbury surgery twice got through was 5th in queue, after 15 minutes called off. I phoned later, when not so busy, reception didn't answer. I don't use Hurley Surgery, because they didn't have my meds done when I went for them, so I order online and get them delivered. I requested a urgent telephone appointment, explained I had Shingles, you'd think I would be offered a home visit, no had to ask my neighbour to take a photo of rash! I was invited to have Asthma review the appointment was for face to face at surgery, reminder read telephone, I had to ring to clarify. I made a Drs appointment at Kingsbury, received a text changing the Dr and surgery to Hurley. I have a Muscular Skeletal condition and suffer from chronic pain and fatigue, it's very distressing when you can't get through to reception and online your not able to book an appointment for 4 months! This is not acceptable!
Visited September 2023
Pear Tree Surgery has not yet replied.