Park Street Surgery
Park Street, Bootle, Merseyside, L20 3DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Big change for the good in this practice
Rated 5 stars out of 5
by Barbara mcintyre - Posted on 10 November 2024
Visited here on a number of times completely different these days new doctors new staff not all but very professional and they have time to listen and explain everything fully I was very scared been diagnosed with sleep apnoea on a phone call to Dr I ended the call feeling much better reassured and now my scores are getting much better a tap on the back to you all keep up the good work 👍
Visited September 2024
Park Street Surgery has not yet replied.
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Review titled "That's just how we do it"
Rated 1 star out of 5
by Anonymous - Posted on 01 July 2024
For years now this practice will not let you book an appointment for any time in the future. You must phone at 8am and hope you are not number 55 in the queue. If you do manage to get through you will be told there are no more appointments for that day. I did ask why they do not book appointments for anytime in the future and the response was "That's just how we do it". My job requires me to give at least 48hrs notice if I have a medical appointment so that cover can be arranged. Guess I just wont see a Doctor then.
Visited July 2024
Park Street Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Patricia H - Posted on 19 May 2023
I Attended the surgery in severe pain, the Dr I seen was amazing, I had to go to the hospital and this was sorted out for me by the Dr. She was so helpful and understanding, really appreciated it, can’t find words to say how good she is. The whole surgery is the same, when you ring up, they are always pleasant, and sort out what you need.
Visited May 2023
Park Street Surgery has not yet replied.
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Review titled Uncertainty
Rated 2 stars out of 5
by Anonymous - Posted on 23 February 2023
Hello my appointment with a dr was cancelled this morning and was referred to a health practitioner. If I hadn’t cancelled this appointment that would have been the third appointment with a health practitioner for the current issue. Whilst I have no issues with the nurse practitioners I would like to be referred to a specialist and am unaware they have that authority. If you can assure me they do have authority then I would re book. Disappointed
Visited February 2023
Park Street Surgery has not yet replied.
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Review titled Brilliant Service - recently..
Rated 5 stars out of 5
by John L - Posted on 27 January 2023
Been with Park Street for almost 6 years. Sad to see Dr go who was my GP who has retired. Things were a bit touch and go after that, and the reception staff have always been stroppy but got worse, and the previous manager didn't seem to care about their attitudes despite bringing it to her attention several times, phones would ring whilst I would be sitting at reception with the managers standing there and letting it happen. However, last couple of months things have been a lot better. Also really glad to see the new permanent GP's here who are absolutely lovely, and really care, going out of their way to help. For people who need the service a lot, its quite easy to see that changes they are making to the Practice are working, and when everyone screaming about how bad the NHS is, its important to recognise where things are good. Reception staff still need to be politer and more effective in answering phones, but glad to see the changes.
Visited January 2023
Park Street Surgery has not yet replied.