Orchard Family Practice
The Red Suite, 103-107 High Street, Rainham, Gillingham, Kent, ME8 8AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Always so friendly and helpful
Rated 5 stars out of 5
by Emma Bancroft - Posted on 15 August 2024
When I joined I couldn’t get over how friendly the reception team were. Everytime I phone, they are always so helpful and have such a kind manner. Whenever I go in they are always friendly and calm. The doctors and nurses are also really helpful, they take the time to listen and nothing is a problem. The service with the e-consult is, in my experience, faultless. I did an e-consult and within a few hours had an appointment sent over to me for a couple of days time. I tell everyone how great my doctors is, because it really is. The whole team are brilliant!
Visited August 2024
Orchard Family Practice has not yet replied.
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Review titled Couldn't fault them at all
Rated 5 stars out of 5
by Paula - Posted on 20 March 2024
Done econsult,by the end of that day a blood test form was messaged through to me to book an appointment(I requested bloods)bloods were done on a Friday morning,receptionist rang on the Monday,and Tuesday the next day I was booked in with the nurse for B12 injections,raised a few concerns as the results were all new to me,totally put at ease and left totally confident and she did see the Dr to question my concerns.
Visited March 2024
Orchard Family Practice has not yet replied.
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Review titled Under current circumstances can't fault them
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
I've had to wait a couple of weeks for non urgent face to face,totally happy with that. Later date requested a review of medication and pain, on Wednesday txt said that they would be in contact by Thursday evening but due to signal missed the calls late Wednesday,Dr rang me 11.30 ish thursday sending me for an xray and prescribed medication which was delivered 4 hours later,I understand its an issue that they know about but under the pressure they have to work I can't fault them at all
Visited January 2023
Orchard Family Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Louise - Posted on 09 August 2022
Have been with The Orchard Family Practice for over 10yrs now and despite Covid i have never struggled to get the help needed either by telephone or face to face appointment. Drs are caring and helpful.
Visited August 2022
Orchard Family Practice has not yet replied.