Orchard Court Surgery
Orchard Court, Orchard Road, Darlington, County Durham, DL3 6HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely Disgusting
Rated 1 star out of 5
by Chris - Posted on 31 July 2024
Chest infection 3 weeks...refuse Antibiotics Hearing gone down to basically 5% Phoned them up....go to A&E... Really....I need Antibiotics....never touched Antibiotics in probably 8 years.. What is the point of having a Doctor's Surgery....If They Throw you to A&E.... Absolute Disgrace....
Visited July 2024
Review titled Orchard Court Surgery
Replied on 01 August 2024
Good Afternoon Chris In response to this comment, we have listened to the telephone call and do not feel that this a true representation of what was discussed at the time. We would appreciate if you could possibly make an appointment to discuss any issues you may have. regards Karen Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2024
Doctor very informative going to refer me on to consultant. Should be seen before September. Thank you.
Visited July 2024
Review titled Orchard Court Surgery
Replied on 05 August 2024
Thanks for taking the time to share your thoughts with us. It is always much appreciated. regards Karen Practice Manager
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Review titled Great staff all round excellent
Rated 5 stars out of 5
by Elaine wootten - Posted on 27 July 2024
Alway been at the same docters I am more then happy with docters staff etc I was very unwell several yrs ago when I went to docters and docters nurses and receptionist all looked after me very well can't say anything more then excellent places to me and all my family
Visited July 2024
Review titled Orchard Court Surgery
Replied on 05 August 2024
Thanks Elaine for your positive feedback on our practice. We are committed to ensuring patients receive high-quality care and any feedback is invaluable to us. All feedback is shared with the practice team Kind regards Karen Practice Manager
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Review titled Excellent surgery
Rated 5 stars out of 5
by popladdy - Posted on 01 August 2024
Fairly new to the area and have found the practice to be exceptional.had an appointment in 2 days and a link for further help almost immediately.
Visited July 2024
Review titled Orchard Court Surgery
Replied on 05 August 2024
We are pleased to hear that you have had a positive experience with our practice - your satisfaction is our main priority. Thank you for taking the time to share your thoughts kind regards Karen Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Pam - Posted on 07 June 2024
Helped me and were very thorough and quick in tests done staff friendle,polite respectful,building clean pleasant atmosphere
Visited June 2024
Review titled Orchard Court Surgery
Replied on 25 June 2024
Thank you Pam for taking the time to leave feedback on the service you received. It is much appreciated and will pass your message to the whole team kind regards Karen (Practice Manager)
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Review titled Great staff
Rated 5 stars out of 5
by Sally Ann Gray - Posted on 12 June 2024
All staff from the receptionist, nurses and the doctors are welcoming and professional. I feel valued and listened to and the Dr I have been seeing has been extremely thorough with my condition. Explaining every step whilst being very reassuring too. Thank you all
Visited June 2024
Review titled Orchard Court Surgery
Replied on 25 June 2024
Dear Sally Thanks so much for taking the time to leave such positive feedback about our practice. We always strive to provide the best care possible and really appreciate when patients take the time to tell us about their good experience. I will pass your comments on to the team. kind regards Karen (Practice Manager)
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Review titled Best practice
Rated 5 stars out of 5
by Mrs D S Middleton - Posted on 26 June 2024
Was easy to book in, polite friendly staff, nurses. Appointment was on time. I was informed with my procedure, bloods taken etc.
Visited June 2024
Review titled Orchard Court Surgery
Replied on 26 June 2024
Dear Mrs Middleton Thanks so much for your positive feedback about the practice which i will pass to the whole team. It is very much appreciated. Kind regards Karen (Practice Manager)
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Review titled Brilliant practice
Rated 5 stars out of 5
by Malcolm Easby - Posted on 09 May 2024
Had my COPD review the nurse was very kind and understanding would definitely recommend this practice
Visited May 2024
Review titled Orchard Court Surgery
Replied on 22 May 2024
Thanks Malcolm for your positive feedback on the treatment and care you received from our nurse. It is always uplifting when we receive feedback like this and I will certainly pass this onto the nurse and the rest of the healthcare team. kind regards Karen Practice Manager
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Review titled First Class
Rated 5 stars out of 5
by David Grout - Posted on 17 May 2024
Professional and caring from reception to nurses and doctors. Doctor was exceptional - a credit to her profession.
Visited May 2024
Review titled Orchard Court Surgery
Replied on 22 May 2024
Dear David On behalf of Orchard Court Surgery. I would like to thank you for your kind and positive feedback. We strive to provide exceptional care and support to all our patients and it is always good to get feedback to be able to pass to the team. kind regards Karen Practice Manager
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Review titled Embarrassing
Rated 2 stars out of 5
by Christopher - Posted on 26 April 2024
Never go to Doctors due to my opinions Went Today numerous problems Mostly my dizzy spells and Ear... Another Doctor was Called In Both agreed my Ear was not Normal...possibly due to surgery 13 years ago... Admitted it was Wet?.... Sent home with no Antibiotics or Anything
Visited April 2024
Review titled Orchard Court Surgery
Replied on 29 April 2024
Dear Christopher Thank you for your feedback. Due to patient confidentiality, I will not respond on this public forum. If you have any concerns, may I suggest that you contact myself directly at the surgery rather than a review on a public forum many thanks Karen (Practice Manager)