Olive Medical Centre
3 Lime Street, Blackburn, BB1 7EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2023
I was contacted less than 24 hours after having contacted the GP through the online portal and was immediately scheduled in for an appointment the same day. It was quick and efficient, allowing me to recieve the information and solutions that I need. The GP was very friendly and welcoming, making me feel at ease for my appointment whilst simultaneously providing information professionally as they evaluated my condition. They were able to make me feel comfortable as they listened attentively to my situation, making me feel heard and understood. They also provided me with referrals and solutions very promptly that would enable me to receive the further healthcare that I require. Overall, I had a wonderful and smooth experience and would recommend this to others living within the area!
Visited April 2023
Olive Medical Centre has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Oumar - Posted on 20 April 2023
Went into the surgery late afternoon and the receptionists were on point with all my queries even to the point I was out of the window to order my meds they helped me
Visited April 2023
Olive Medical Centre has not yet replied.
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Review titled Brilliant practice, brilliant staff
Rated 5 stars out of 5
by Nasiruddin Patel - Posted on 08 April 2023
Olive Medical is an amazing practice that has made real improvements over the past year. From the wonderful staff awaiting to greet you at the reception upon your arrival, to the brilliant clinicians and nurses whom care to listen attentively to your needs and try to help you in the best way possible.
Visited April 2023
Olive Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2023
This surgery offers excellent service and they are very polite and very helpful. They get back to you straight away upon any request
Visited April 2023
Olive Medical Centre has not yet replied.
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Review titled Great and helpful practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 April 2023
After 20 years of being registered with this surgery I have noticed a very huge and better change . The receptionist were welcoming which made me feel they care for each and every patient. Very amazing change in phone call system very appreciated. Keep doing for the better service.
Visited April 2023
Olive Medical Centre has not yet replied.
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Review titled Service
Rated 4 stars out of 5
by Anonymous - Posted on 25 April 2023
A much better service than before with a very professional and helpful receptionist who worked quickly and diligently to address and resolve the query. The receptionist was understanding and friendly and had a very positive attitude. I understand that it is not always possible to meet all requests from patients but the way queries are handled makes a very big difference and this particular receptionist was well equipped and had the courtesy that is required to handle patients’ queries. Thank you for a great experience in a long time and hope to see more of such work ethics.
Visited April 2023
Olive Medical Centre has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
The staff at reception are always happy and friendly upon greeting! The Practice is always clean and pleasant, with safety precautions to keep patients well-guarded . The GP’s are extremely proficient and professional, providing a top level of care and support for any problems - big or small. I would definitely recommend this outstanding Practice!
Visited March 2023
Olive Medical Centre has not yet replied.
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Review titled Good doctor
Rated 5 stars out of 5
by Nazneen - Posted on 24 March 2023
The doctor I saw was extremely friendly and helpful. He was great with my 22 month old and made her feel at ease whilst he did the routine checks.
Visited March 2023
Olive Medical Centre has not yet replied.
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Review titled Satisfactory
Rated 3 stars out of 5
by Anonymous - Posted on 08 June 2023
Improvement is needed when you go to the practice in person as you are just not acknowledged and could be standing there for ages. They are peak times for when the phone lines are busy, and at less busy times you do get through quite quickly. It’s good that the prescription line is separate. I’m regard to my recent experience, I had waited ages for a booked call back and it wasn’t on time. So I had to book face to face. They was a lot of misunderstanding and the face to face appointment that was booked felt like an unnecessary one and felt like a wasted journey. Overall, it is a satisfactory practice with polite, friendly and patient staff.
Visited March 2023
Olive Medical Centre has not yet replied.
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Review titled What has changed
Rated 5 stars out of 5
by Shabana - Posted on 16 March 2023
Hi, I have been with the practice for a long time but recently over the past months service has improved greatly, phones are getting answered quickly and politely..receptionists were very friendly too. Keep it up as all is improving for a much better service.
Visited March 2023
Olive Medical Centre has not yet replied.