Oldham Family Practice
1St Floor Integrated C C, New Radcliffe Street, Oldham, Lancashire, OL1 1NLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful practice
Rated 5 stars out of 5
by Thomas reavey - Posted on 04 June 2024
I had to contact my doctor at ofp from my initial phone call. Staff at reception were very helpful. Dr france was very professional and compassionate. Tests were carried out with speed and want to thank everyone at the practice and mean everyone for the care iam receiving and thank you
Visited June 2024
Review titled Oldham Family Practice
Replied on 04 June 2024
Thank you for taking the time to leave such a lovely review for the surgery and the staff team. This will be shared with all the staff here at Oldham Family Practice. We are delighted to hear that you are pleased with the care you are receiving from our surgery and our team.
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Review titled all good
Rated 5 stars out of 5
by Mr Brian - Posted on 26 September 2024
had a bad 16 month with three sever incidents one were i couldn't stand up, any way with the combined help with the staff and doctors who listened and acted upon and sent me to the right treatments/specialist im slowly on the road to recovery ,thank you
Visited October 2023
Review titled Oldham Family Practice
Replied on 08 October 2024
Dear Brian, Thank you for taking the time to offer your feedback to the surgery. We are extremely delighted to hear the praise you have offered surrounding the care you have received from all our staff at the surgery over the last 16 months. This will certainly be passed on to all the team. Kind Regards Rachel Practice Manager
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Review titled Extremely helpful
Rated 4 stars out of 5
by Avril - Posted on 04 September 2023
Receptionist was extremely helpful sorting out a problem with repeat prescription ensuring I was able to get meds before the weekend, messaging me when it was with my pharmacy.
Visited September 2023
Review titled Oldham Family Practice
Replied on 11 September 2023
Hi Avril Thank you so much for your lovely comments, I will pass this onto the staff at our next full team meeting, our aim at Oldham Family Practice is to ensure our patients feel supported at all times and receiving such comments always brighten our day.
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Review titled Thank you!
Rated 5 stars out of 5
by Deb - Posted on 31 July 2023
The staff at reception are very helpful and nothing is too much trouble. On my recent visit I felt listened to and supported throughout and would recommend this surgery to family and friends. Thank you
Visited July 2023
Oldham Family Practice has not yet replied.
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Review titled There to Help, Oldham.
Rated 5 stars out of 5
by DAVID YATES - Posted on 18 April 2023
Oldham family practice. The Receptionists are just great very very helpful, The Nurse & Doctors have been of great help to me, With on going illnesses always happy to help, D,
Visited April 2023
Review titled Oldham Family Practice
Replied on 19 April 2023
Thank you so much for your review, it really does encourage the staff to always offer the best service they can, I will pass your feedback onto the team at our next Practice Meeting.
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Review titled Great practice
Rated 5 stars out of 5
by Barbara Caffery - Posted on 19 April 2023
Always listen to your concerns, great receptionist, can't do enough for you , will get back to you , deal with patience and always professional and you don't feel rushed
Visited April 2023
Review titled Oldham Family Practice
Replied on 20 April 2023
Thank you so much for your feedback, I will forward you comments onto the team at our Practice Meeting today, it really does encourage the staff to 'go the extra mile' when their efforts are rewarded with such positive feedback Carol Durkin Practice Manager
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Review titled Receptionists
Rated 5 stars out of 5
by Robin thomas - Posted on 14 April 2023
The receptionists are incredibly polite, professional and efficient. It is a pleasure to speak with them and nothing is too much trouble.
Visited April 2023
Oldham Family Practice has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Kim - Posted on 26 April 2023
As always brilliant friendly service. Nothing is too much trouble and if they don't know the answer straight away they always come back to you as promised.
Visited April 2023
Review titled Oldham Family Practice
Replied on 26 April 2023
Thank you so much for your lovely feedback, it really does encourage the team when our patients take the time to leave a positive review. I will pass your comments onto the team at our next Practice Meeting Carol Durkin Practice Meeting
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Review titled Fabulous service
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
I needed a prescription which I had previously ordered but wasn’t on repeat. After speaking to reception, I was sent a link where I could request my prescription; once completed and forwarded, my prescription had been sent to my chemist within the hour! Fabulous service and a speedy outcome! Wow! Thanks Oldham Family Practice for the wonderful service I received today.
Visited March 2023
Review titled Oldham Family Practice
Replied on 06 March 2023
On behalf of the reception team, I would like to thank you for your lovely review, we do work hard to make each contact a positive experience and outcome. I am glad that we could resolve your issue efficiently. C Durkin Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Jane - Posted on 17 February 2023
The best move I ever made coming to this practice from the receptionist to the doctors they are super efficient friendly and very caring
Visited February 2023
Oldham Family Practice has not yet replied.