OLD COULSDON MEDICAL PRACTICE
2A Court Avenue, Coulsdon, Surrey, CR5 1HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fair practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 February 2023
Phoned , only 2 in queue then asked to press button 3 .then more music and then it was cut off .so tried again but same thing happen now waiting for ring back which is more expense not happy.
Visited February 2023
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 13 February 2023
Dear Anonymous, I am sorry to hear your experience from our practice has fallen short on this occasion. If you would like to attend the surgery and ask the receptionist to speak to me regarding this matter, I would be more than happy to discuss this further with you. Mrs Ryan Practice Support Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 February 2023
My dentist asked me to get a diagnoìsis from my doctor regarding my vertigo to be sent to them by email. The receptionist was most unhelpful. Seemed to think it was not necessary.
Visited February 2023
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 26 April 2023
Dear Anonymous, I am sorry that your experience with our receptionist was not good. If you would like to attend the surgery and ask reception to speak to me regarding this matter I would be more than happy to discuss this further with you. Mrs Ryan Practice Support Manager