Oaks Place Surgery
Widnes Health Care Resource Centre, Oaks Place, Caldwell Road, Widnes, Cheshire, WA8 7GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not good
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2024
Having problems with my hands since October.. doctors just keep giving me different creams which none work .. hands get so sore I can't use them if I knew how to put a complaint in I would as this is not fair not getting the help you need
Visited April 2024
Review titled Oaks Place Surgery
Replied on 23 April 2024
We are sorry to hear you are unhappy with our service, please ring us on 0151 495 5410 so that we can look into your concerns.
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Review titled No Help
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2023
Spoke to the gp on numerous occasions about a specific thing! No help fobbed off and was gave medication for anti sickness which was useless because I had pain! Avoid this practice I just moved from this one today to another one! Zero star practice and reception staff are beyond unhelpful!
Visited May 2023
Oaks Place Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Cheryl Cannon - Posted on 11 November 2022
Had an appointment today they brought in an agency ANP she was fabulous, so professional and caring. understanding and helpful. I hope she becomes a permanent staff member. I have been with the practice for over 30years. Reception staff are great. Obviously the situation in the whole country at the moment with dr appointments is difficult but the reception staff do try to help. However i do wish they had signed up to Gp extra. That would have been a bonus
Visited November 2022
Review titled Oaks Place Surgery
Replied on 14 November 2022
Thank you for your review. GP Extra is a Widnes based extended hours service which Oaks Place Surgery have been using since its commencement. It currently works out of Highfield Hospital with appointments weekday evenings and Saturdays. To book or cancel an appointment please contact the surgery during opening hours. https://www.widneshighfieldhealth.co.uk/gp-extra/ Helen Operations Manager
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Review titled Great Practice but Incredibly Rude Doctor
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2022
Services at Oaks Place are generally very good, repeat prescriptions are dealt with quickly, nurse is fantastic however if you need anything from the GP it is horrific. She's rude, unhelpful and that's if you ever get chance to speak to her after triage or she fobs you off with a number for somewhere else or a self referral for anyone thats not her.
Visited October 2022
Oaks Place Surgery has not yet replied.
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Review titled Avoid this surgery! What a joke of a service!
Rated 1 star out of 5
by Paul Green - Posted on 20 June 2024
Rude and unhelpful receptionists, and the Doctor is no better. Doctor doubts the things you say and will tell you you have been referred to the relevant department to get rid of you, then leave you hanging for years waiting on an adhd referral that will never happen!! Also, whilst Covid was a thing it was the Doctors go to answer for all ailments regardless of symptoms. You could have gone into the surgery with your leg hanging off and you'd still get told it was Covid! Also the Doctor likes to prescribe drugs to people which they are allergic to even after being told of said allergy.
Visited September 2022
Review titled Oaks Place Surgery
Replied on 20 June 2024
We are sorry to hear you were unhappy with our service in 2022. As you are no longer our patient we are unable to look into these concerns. If you would like to discuss these issues please ring us on 0151 495 5410.