Oak Tree Surgery
Clemo Road, Liskeard, Cornwall, PL14 3XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2023
I have been ill for a number of weeks. Rang and spoke with the doctor and had a face to face appointment within 20 minutes. The follow up a few weeks later was over the phone with a nurse. Both times were brilliant. On hearing that the NHS is in total breakdown (and it is in places) it was so good to cared for by professional people.
Visited December 2022
Oak Tree Surgery has not yet replied.
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Review titled Came to the rescue!
Rated 5 stars out of 5
by Emma - Posted on 23 December 2022
Thank you for helping my dad while he was on holiday as he forgot some important medication. Please pass my thanks to the dispensary & reception as you dealt with this very quickly & very kindly.
Visited December 2022
Oak Tree Surgery has not yet replied.
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Review titled One individual lets the whole practice down!
Rated 3 stars out of 5
by Laura Welsh - Posted on 02 December 2022
I’ve always received wonderful care from this GP practice and all it’s doctors, nurses and receptionist staff. But unfortunately there is one very rude individual on the reception that I encountered a couple days ago, she was very argumentative and shouting, as well as demanding about my other medical appointments at derriford which had nothing to do with my enquiries or needs in which I called up about. Very disrespectful and belittling! I can see why so many people have complained about this individual, as she really does bring the whole team down! Was a horrible experience, and a real shame as the other receptionists and staff have all been wonderful over the years!
Visited November 2022
Oak Tree Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Keith king - Posted on 10 October 2022
I have only been a patient at this surgery for two years and only recently needed to use the services. I have needed to contact them on two different occasions and although having to go through telephone consultation, I also decided to do an online consultation I am not quite an old age pension, and don’t really like change I have to say that the service I have received from this surgery has been excellent.including a very early appointment to have my blood taken I certainly feel that I am being cared for.
Visited October 2022
Oak Tree Surgery has not yet replied.
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Review titled poor prescribing service
Rated 2 stars out of 5
by Anonymous - Posted on 04 November 2022
Was told at dispensary that they cannot send scripts electronically, even though using emis system? I work with nursing team at another gp practice and am very disappointed. Was told i had to get my meds from there only and wasn't given a choice to go to another chemist! I know this brings in more income to struggling practices but this is not right, pts should be given the choice. The dispensary clearly is struggling with pt volume as every visit they are queued out of the door to collect meds. Please can this be reviewed from what i have seen very unhappy pts in the que
Visited October 2022
Oak Tree Surgery has not yet replied.