Oak Tree Medical Centre
273-275 Green Lane, Ilford, Essex, IG3 9TJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Contacting Practice
Rated 2 stars out of 5
by Anonymous - Posted on 07 February 2023
cannot understand what is going on. Wanted a GP telephone call for feeling depressed. Rang at 8am, could not get through as engaged tone. Rang 4 times, still nothing. Called back at 9.30am. Got through, then rang non-stop. I started another call. Exactly the same. How can I get through, please?
Visited February 2023
Oak Tree Medical Centre has not yet replied.
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Review titled Worse service
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2023
I tried many times of phone appointment bt always beep ringing. I tried online appointment sometime before bt had only phone call from doctor. Many times waiting for blood test results for 3-5 weeks. M diabetic person it's tuff fir me to get appointment always
Visited December 2022
Oak Tree Medical Centre has not yet replied.
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Review titled Poor response time / decline request.
Rated 1 star out of 5
by Anonymous - Posted on 22 December 2022
Unable to get appointment, record not being updated despite chasing several times. E-consultant cancelled or rejected as doctor/nurse make assumptions, often not checking patient records or after for further detail and leaving standardised responses. refusing standardise health check e.g. blood test even though you havent had one in over a year.
Visited December 2022
Oak Tree Medical Centre has not yet replied.
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Review titled awful
Rated 1 star out of 5
by Anonymous - Posted on 25 November 2022
awful service, totally unhelpful the receptionist won't give my test results because they don't understand them and ask that I speak with doctors, so I've asked to set up an appointment/ phone call with the doctors and they say do it online as we cannot make appointment. Then what is the point of receptionists I go online to get appointment and am asked to wait 3-4 days and some one will get back to me however no one does so I call again and am asked to repeat the same cycle again now its been a month and i still haven't got my results or even a phone call from doctors its totally unacceptable and unorganised and disgusting
Visited November 2022
Oak Tree Medical Centre has not yet replied.