Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An evolving Practice
Rated 5 stars out of 5
by Derrick Heatley - Posted on 08 August 2024
Had a very rare face to face consultation with an empathetic, caring & attentive doctor .. who offered solutions, options without rushing to get me out of the door. I felt listened to & valued .. Excellent experience !
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Poor Communication
Rated 3 stars out of 5
by Duke - Posted on 14 August 2024
Filled in enquiry form at 7-30 a.m requesting change of antibiotics. Did not receive a reply till 8-15 pm. Very disappointed I had to wait that long for a reply .
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Great staff useless IT systems
Rated 5 stars out of 5
by Mindy Meleyal - Posted on 16 August 2024
As always staff are brilliant, helpful and professional. This has been my experience on many occasions especially recently since I had my stroke. What lets you down is the clunky and obfuscatory process for online communication. Half the links don’t work and the options are way too limited. For example when I tried to contact you with concerns after my stroke and put the word’stroke’ as the concern the website didn’t recognise stroke was a possibility. Really? It is so difficult to leave a message. I understand that you are busy but I feel that there should be a way to leave a non urgent message without having to fight to get one of the small number of 7.30am available spaces. When it appears that you are actively trying to dissuade or prevent patients from making contact it does damage the therapeutic alliance.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Approachable and easy to discuss issues with
Rated 4 stars out of 5
by Anonymous - Posted on 23 August 2024
Although having to wait a full week to see the GP, he listened attentively to my mental health issues and concerns and printed off the necessary documents to support my Personal Independence Payments claim.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled appointments
Rated 5 stars out of 5
by Stephen Tomkinson - Posted on 03 August 2024
Finding it easier to get a appointment,diabetic team ontop of my health issues.Smallest of small issues with my prescriptions being late,but that is it. With my longterm health issues,id love too have the consistancy of seeing the same doctor,so i dont have to replay my health issues over and over,and they can give me updates on things we discussed.Staff are really friendly,and seems contacting the surgery by phone has become easier.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Excellent nurse
Rated 5 stars out of 5
by Mr m d wilson - Posted on 07 August 2024
A very friendly and considerate nurse who was diligent at her job. The review of my blood pressure and weight etc. Went very smoothly.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Recent appointment
Rated 4 stars out of 5
by Lisa Williams - Posted on 18 August 2024
The nurse I saw on Friday was fantastic! She went above and beyond to help me. Her manner was professional and very empathetic. I felt well looked after.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Confused
Rated 4 stars out of 5
by Anonymous - Posted on 04 August 2024
Third change of appointment. But good service .I arrived early and was met by nurse on time zzzzzzzzz xx xzx xxxx xxx ccccc hhhhh vvvvv ooiiii b. Vvv bb jjj jjj gggg ddd cccc vvvv x vg h j g f y j gfs v k...100 words far too long will put people off
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Always been a great service.
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2024
Was booked in for a blood test appointment recently and I got the whole detailed result with the GP having a long conversation on the phone with me to explain and advice me on how to keep myself and health safe. I couldn’t be more than thankful for having such a great practice. Please keep up the good work. God bless you all at Northenden group practice.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Admirably thorough diabetic review
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
In addition to my regular diabetic check-up I have seen a specialist nurse and been referred to other services provided by the practice. Both nurses were extremely helpful, empathic and efficient. They took time to listen to me and to go through my records with me, in order to formulate the best possible way to deal with my health issues. Follow up appointments have been put in place to monitor my progress and referrals made to other services. I am very happy to receive such a thorough, efficient level of care. All staff that I deal with at the practice are kind, friendly, helpful and professional.
Visited August 2024
Northenden Group Practice has not yet replied.