Newhall Surgery
46-48 High Street, Newhall, Swadlincote, Derbyshire, DE11 0HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2022
Never had any problems with app etc for me or my mother. Polite staff and always planned out efficiently when coming for covid and flu jabs. Staff helpful and pleasant.
Visited September 2022
Review titled Newhall Surgery
Replied on 25 March 2024
Thank you for your kind comments, these will be shared with our Practice Team. Many thanks. Julie, Practice Manager.
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Review titled Very helpful & informative
Rated 5 stars out of 5
by Des Allen - Posted on 26 September 2022
Hi mistook my appointment date Newhall surgery took the time to contact me reminding me of my appointment then I was allowed to be a bit later for my appointment
Visited September 2022
Review titled Newhall Surgery
Replied on 25 March 2024
Thank you for your kind comments, these will be shared with our Practice Team. Many thanks. Julie, Practice Manager.
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Review titled Good practice
Rated 5 stars out of 5
by Barry fearn - Posted on 26 September 2022
Always taken care of , never no problem . Always well mannered . Mr rau always beyond to help you . Very satisfied .
Visited September 2022
Review titled Newhall Surgery
Replied on 25 March 2024
Thank you for your kind comments, these will be shared with our Practice Team. Many thanks. Julie, Practice Manager.
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Review titled Very good practice
Rated 5 stars out of 5
by Pauline Tave - Posted on 27 September 2022
Always welcoming, helpful & very polite staff. Come away feeling well looked after. My experience at the surgery has always been very good.
Visited September 2022
Review titled Newhall Surgery
Replied on 28 September 2022
Thank you for your positive feedback. Your kind words will be shared with all Practice staff members.
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Review titled excellent Practice
Rated 5 stars out of 5
by Jerrylee - Posted on 28 September 2022
The receptionists seem to be able to judge how important your telephone call is and act accordingly, and always get a phone call back when scheduled. When visiting th practice I always feel safe and treated with respect.
Visited September 2022
Review titled Newhall Surgery
Replied on 01 November 2023
Thank you for your positive feedback. Our Care Navigators are trained to ask questions in order to provide the best possible service and understand the requirements of the patient. I will pass your kind words to our Practice Team. Julie, Practice Manager.
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Review titled Issue with phonelines
Rated 3 stars out of 5
by Louise - Posted on 28 September 2022
It is getting extremely difficult to get through to the surgery to make an appointment. They have introduced a new phone system that goes straight to the answer phone... This is extremely frustrating when you finally get to the end of the message only to find out it is engaged! Surely if it is engaged it shouldn't even go to the answerphone! It would make booking an appointment so much better if we got the engaged tone instead of listening to the answerphone message numerous times only to find out its engaged! I can't fault the nurses, I think they do a great job.
Visited September 2022
Review titled Newhall Surgery
Replied on 23 May 2023
Thank you for your feedback. We have now upgraded our telephone system and added more appointments on-line which we believe has improved the access availability for our patients. If you would like to discuss this further please do not hesitate to contact our Practice Manager who will be happy to help.