Newbury Green Medical Practice
55 Rigby Street, Salford, Greater Manchester, M7 4NXContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Newbury Green Medical Practice.
Reviews
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Review titled Swift Service
Rated 5 stars out of 5
by Jenny Collins - Posted on 01 August 2024
Rang at 8am, second in the queue, answered in 3 rings, face to face appointment booked for 10.40am. I had to ring back 10 minutes later the got through straight away. Surgeries are constantly getting bad press/stigma for the queue at 8am but it was non-existent and the effort of the staff and reviewing of systems needs highlighting with credit given where it’s due! The public don’t realise the effort and care that goes into trying to make things easier for patients with funding restraints! I don’t call often and was actually dreading it but was super impressed! Thank you :)
Visited August 2024
Review titled Newbury Green Medical Practice
Replied on 15 August 2024
Dear Jenny, Thank you for taking the time to leave your positive comments which are much appreciated. The practice always appreciates such feedback as we continually strive to improve any and all issues for our patients.
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Review titled Excellent 👌 service
Rated 5 stars out of 5
by Norma Harris - Posted on 09 July 2024
Phoned up 8 am with pain after a fall. Saw a young GP at 10 am. Very polite and professional person booked the appointment. The GP was excellent. Gave me an emergency number for rheumatology. I am now seeing a specialist in less than a week. Thankyou to all the staff. NHS at its very best.
Visited July 2024
Review titled Newbury Green Medical Practice
Replied on 09 July 2024
Dear Mrs Harris Thank you for taking the time to leave a review and for your positive comments. We will ensure this feedback is passed on to those members of our team who were involved
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Review titled Efficient and Kind service
Rated 5 stars out of 5
by Jonny - Posted on 11 July 2024
I've found Newbury Green Medical to be highly efficient and willing to help. They also showed patience when assisting over the phone with questions and details. I was also pleased with Dr's gardner efficient service, and the kind way she helped out and dispensed advice. She knew what she was doing and was clearly well- versed in the different issues etc. and how to help. Many thanks!
Visited July 2024
Review titled Newbury Green Medical Practice
Replied on 11 July 2024
Dear Jonny, Thank you for taking the time to provide some feedback. We are grateful for your comments and pleased that you found our service to be of a good standard. Your message will be communicated to the practice staff.
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Review titled Excellent Service
Rated 5 stars out of 5
by David Wright - Posted on 09 May 2024
Just had my blood pressure and bloods taken. The nurse was very kind and put me at ease straight away. Flawless professional service.
Visited May 2024
Review titled Newbury Green Medical Practice
Replied on 13 May 2024
Dear Mr Wright - many thanks for taking the time to leave your positive feedback. We have identified which nurse you saw and will make sure your comments are passed on.
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Review titled Great practice
Rated 5 stars out of 5
by Kathryn - Posted on 13 May 2024
I received a call to inform me that my future MSK appointment has to be rearranged for a later date. I enquired if the appointment could be conducted with a Doctor and the receptionist confirmed I could see a doctor the same day as my original MSK appointment was arranged for. The receptionist had a wonderful telephone manner and was really helpful and respectful.
Visited May 2024
Review titled Newbury Green Medical Practice
Replied on 13 May 2024
Dear Kathryn. Thank you for your feedback. We are pleased that you are happy with the service that you received from the practice today. We have identified the receptionist who spoke to you and we will make sure that your positive comments are passed on.
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Review titled Great customer service
Rated 5 stars out of 5
by Andrea Bernstein - Posted on 04 May 2024
I went to the desk to book a pharmacy review. I didn’t have the letter so wasn’t sure f the appointment was a face to face or telephone meeting. The receptionist promptly found the letter to book me in. I also had had an appointment with the muscular skeletal practitioner a couple of weeks ago and he had sent me some exercises. The email he sent had gone into my junk and I could not forward it to me emails. The receptionist called me back to say that he would contact me when he returns from leave.
Visited May 2024
Review titled Newbury Green Medical Practice
Replied on 07 May 2024
Dear Andrea, Thank you for your comments. We will make sure this positive feedback is passed on to the Reception Team.
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Review titled Excellent receptionist
Rated 5 stars out of 5
by Norma Harris - Posted on 03 May 2024
Phoned re unknown medication from new pharmacist. Receptionist was extremely helpful and made me feel a great deal better as was worried about this. Excellent service
Visited May 2024
Review titled Newbury Green Medical Practice
Replied on 07 May 2024
Dear Norma, Many thanks for the positive feedback. It is very much appreciated by all the team at the practice.