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New Lyminge Surgery

Greenbanks, Lyminge, Folkestone, Kent, CT18 8NS

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Terrible Practice

    by Anonymous - Posted on 05 April 2024

    You can never get to actually see a doctor at this practice anymore, which is so disappointing. E-Consults you end up with a different doctor every time and my last experience I was told I am referring to a 10 page script and what do you want to do. The doctor seemed totally uninterested. I have been told 3 different things on 3 different occasions, I have now completely given up. This used to be a good practice, but sadly not any more. I have even had a text message to confirm a E-consult which I never requested and trying to convince the practice I didn’t complete the request was hard work. I had to ask the name of the person who the message was for, and then they admitted it was wrong and not for me. Need to get back to how they were.

    Visited March 2024

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    New Lyminge Surgery has not yet replied.


  2. Review titled Great doctor and service

    Rated 5 stars out of 5

    by Fiona - Posted on 16 February 2024

    Such a wonderful experience this morning after consulting on Econsult Tuesday received a phonecall and a doctors appointment for this Friday! Met a very kind, extremely knowledgeable doctor then walked up the road for my prescription from Lyminge Chemist who had my medication! A very efficient service with wonderful people! Thank you.

    Visited February 2024

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    New Lyminge Surgery has not yet replied.


  3. Review titled Econsult Unfit for Purpose

    Rated 1 star out of 5

    by Anonymous - Posted on 19 January 2024

    The Econsult system is too general. It cannot cope with ailments that do not fit into the strict boundaries it employs. As such, it is, for those cases, a barrier to treatment and compounded by the lack of GP coverage. This surgery has declined over the past few years and now appears to offer a very poor service.

    Visited January 2024

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    New Lyminge Surgery has not yet replied.


  4. Review titled It works!

    Rated 5 stars out of 5

    by Jane - Posted on 09 May 2023

    I have had reason to repeatedly contact this surgery over the past 6 weeks due to an acute situation On every occasion the surgery have met my needs in a fast and empathetic fashion. I started each contact with an Econsultation and the response, advice and action has been on the same working day. A brilliant service - Thank you

    Visited April 2023

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    New Lyminge Surgery has not yet replied.


  5. Review titled Prescribes old medicine your not on anymore

    Rated 1 star out of 5

    by Anonymous - Posted on 19 August 2022

    My repeat prescription was never sent to the pharmacy, Phone up to chase it up and they send it to the pharmacy. Collect the prescription and they’ve sent one that I’ve not been on for 5 months! Phone the surgery and have the most rude and unhelpful lady who’s told me they have no record of my newer medicine. Still not got my prescription!

    Visited August 2022

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    Review titled New Lyminge Surgery

    Replied on 24 October 2022

    Im sorry to hear that. If you would like to speak to me directly you can contact me via email - stephen.weller@nhs.net

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