Montgomery House Surgery
Piggy Lane, Bicester, Oxfordshire, OX26 6HTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible to get any care
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2023
Called the practice and get automated message saying go use eConsult, use eConsult and they say they have "reached their capacity" (by 10am!) and to go use 111, use 111 online and they say contact GP. Not sure where I go from here!
Visited January 2023
Montgomery House Surgery has not yet replied.
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Review titled Not impressed
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2023
Been trying since December to get a face2face appointment with a Dr as have a lump which has changed in my neck,trying calling the surgery no option to speak to anyone, just an automated message saying appointments fully booked. Can't even do an econsult as constantly booked. Also I was prescribed an different antidepressant back in August which hasn't been put on prescription so had to go back to my old ones which don't work!!!!
Visited January 2023
Montgomery House Surgery has not yet replied.
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Review titled Thank you
Rated 4 stars out of 5
by Anonymous - Posted on 02 February 2023
I found a small lump, which is always a concern. I contacted my doctor via the self assessment and the speed and diligent way that I was handled was absolutely fantastic. Bloods taken, scan done within a week. Thankfully nothing to be over concerned about, but my doctor was absolutely fantastic. Thank you
Visited January 2023
Montgomery House Surgery has not yet replied.
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Review titled Pitiful Practice
Rated 1 star out of 5
by Rob - Posted on 21 December 2022
Unable to book an appointment, if you call the surgery you get a recorded voicemail telling you to call back the next day or use the online 'e-consultation' process. When attempting to access the online booking system, it's constantly locked and 'fully booked'. As an Armed Forces Veteran, I've contacted Combat Stress with regards to a mental health issue and told to contact my GP, at this I simply laughed. Staff state it's due to 'staffing shortages', yet this has been the case since April 2020, a surgery that doesn't want to speak to their patients. No wonder everybody goes to A & E when they can't access routine medical care.
Visited December 2022
Montgomery House Surgery has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2022
I can’t get though to anyone automated system on the phone tells you to go to e consult but can’t do that either. Trying to get result from MRI I had back in oct. keep being told my GP with contact me but not herd anything and can’t get though them to chase.
Visited December 2022
Montgomery House Surgery has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 06 October 2022
Tried to get an appoint on 051022 @ 08.35 message said no appointments available ring back the next day which I did today @ 08.40 again message said no appointments,when are we ever going to get to speak to someone?after going through to 111 they said I needed to speak to a GP within the hour and that someone from the surgery would ring me ,I'm still waiting it's now 22.00.
Visited October 2022
Montgomery House Surgery has not yet replied.