Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2024
The doctor I saw was fab. I was told that I need another appointment in regards to another matter but I can't pre book it even though its not of an urgent matter. Took me 67 calls before I was connected to the surgery to see the doctor (started calling at 8am)
Visited August 2024
Review titled Montague Medical Practice
Replied on 16 September 2024
Dear Patient. Thank you for taking the time to provide your feedback about your recent visit to the surgery. I am pleased you had a positive experience with the doctor. We have recently gone live with a new improved telephone system, which gives you the option for us to call you back to save you having to constantly ring us back. We also do have the ability to pre-book appointments if your issue is non-urgent, I am sorry you were not offered this option. If you would like to pre-book an appointment I would advise you call after 10am when the phone lines are a little quieter. I will pass your feedback to the practice staff. Thank you, Amanda, Practice Manager
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Review titled The better practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 August 2024
Always been comfortable with thus practice and still am but have to say it’s not as good as it used to be , my appointment had to be rearranged because originally booked in with wrong person , then when arrived on time for my appointment I was kept waiting an hour ! Wasn’t staff members fault , there’s just not enough doctors and nurses available and time with patients restricted
Visited August 2024
Review titled Montague Medical Practice
Replied on 16 September 2024
Dear Patient. Thank you for taking the time to provide your feedback about your recent visit to the surgery. I am sorry your appointment was re-arranged and then you were waiting to be seen. If you would like to discuss this further please contact me at the surgery. I am pleased you had an overall positive experience. I will pass your feedback to the practice staff. Thank you, Amanda, Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
Nurse Practitioner was excellent and explained the diagnosis and treatment very well and took time to explain everything
Visited August 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Thank you for taking time to review our service. I am pleased that we met your expectations and you found our staff kind and helpful. It is lovely to receive this positive feedback which will be shared with our team. Amanda Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2024
Great care and attention offered from the start to finish of my recent appointment. A first class service, in my opinion was offered by this practice.
Visited August 2024
Review titled Montague Medical Practice
Replied on 28 August 2024
Thank you for taking the time to provide positive feedback. Your comments will be passed to the staff. Thank you, Amanda, Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
I was seen on time, the doctor was lovely & gave excellent advice would definitely recommend this surgery to family & friends.
Visited August 2024
Review titled Montague Medical Practice
Replied on 28 August 2024
Thank you for taking the time to provide positive feedback. Your comments will be passed to the staff. Thank you, Amanda, Practice Manager
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Review titled First class service
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
Appointment conducted in a caring professional and supportive manner, greatly appreciated. To be followed up at a later date.
Visited August 2024
Review titled Montague Medical Practice
Replied on 28 August 2024
Thank you for taking the time to provide feedback about your recent visit to the practice. We are pleased you had a positive experience, and your comments will be passed to the staff. Thank you, Amanda, Practice Manager
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Review titled Not bad
Rated 4 stars out of 5
by Chatles shooter - Posted on 23 August 2024
I got to see the doctor the same day to get things started to solve the pain I'm getting in my back
Visited August 2024
Review titled Montague Medical Practice
Replied on 28 August 2024
Thank you for taking the time to provide feedback about your recent experience of the practice. I hope your medical condition continues to improve. Thank you, Practice Manager
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Review titled Good doctor
Rated 4 stars out of 5
by George - Posted on 17 August 2024
Listend to complaint did a lot of test bloodcpresher checked ears pulse told me what to do gave prescription for tablet
Visited August 2024
Review titled Montague Medical Practice
Replied on 28 August 2024
Thank you for taking the time to provide feedback about your recent visit to the practice. Your comments will be passed to the staff. Thank you, Amanda, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by T H Eastwood - Posted on 05 September 2024
Great practice caring and efficient staff throughout extremely happy with my recent experiences after blood pressure problem’s and the anxiety caused throughout my recent illness
Visited August 2024
Review titled Montague Medical Practice
Replied on 16 September 2024
Dear Patient. Thank you for taking the time to provide your feedback about your recent visit to the surgery. I am pleased you had a positive experience. I will pass your feedback to the practice staff. Thank you, Amanda, Practice Manager
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Review titled Very fast and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
I contacted the surgery in the morning to request an appointment and was given one in the afternoon. The GP was polite and efficient. The follow up at the hospital and subsequent issue of test results came the next day. Superb, thanks
Visited August 2024
Review titled Montague Medical Practice
Replied on 28 August 2024
Thank you for taking the time to provide feedback about your recent visit to the practice. We are pleased you had a positive experience, and your comments will be passed to the staff. Thank you, Amanda, Practice Manager