Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
Impressed by the service I received. Rang for an appointment and was seen by a doctor within two hours of ringing.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Thank you for taking the time to provide your feedback. I will pass this onto the practice team. Amanda, Practice Manager
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Review titled Good
Rated 4 stars out of 5
by Tracey Barratt - Posted on 04 April 2024
I had an appointment with the nurse. Who informed me I needed to see the doctor. I tried to book another appointment but was told I had to ring between 8-11am (it was just past 11am). I rang the next day from 8am called 27 times, unable to get through, left it a bit and tried another 18 times until finally getting through. I was given an appointment for the same day. Both the nurse and the doctor were extremely professional, very polite, and gave good information, excellent service by them. Actually getting an appointment, when you are in the surgery, and referred by the nurse, should not be this difficult. The receptionists were polite and just following protocol, but the systems in place seem to put obsticals in way of making everyone's life easier.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Dear Tracey. Thank you for taking the time to provide your feedback about your recent experience. I will take on board your comments and discuss this with the practice team. Thank you, Amanda, Practice Manager
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Review titled Excellent Physio
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
Now have a diagnosis for back problem that has been bothering me for 2 years and I should have gone sooner. Gave me excercises, to have a follow up, came out feeling positive.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Patient. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience with our Physio. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Supportive practice
Rated 5 stars out of 5
by Victoria Peel - Posted on 04 April 2024
The nurse practitioner was thoughtful, patient and considerate. She made sure that she considered all possible solutions to my problem.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Thank you for taking the time to provide your feedback. I will pass this onto the practice team. Amanda, Practice Manager
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Review titled Physiotherapy
Rated 5 stars out of 5
by Carol Rogers - Posted on 14 May 2024
She was really informative and helpful with suggestions on how to deal with my Knee/back pain. Referred me to the pain management clinic. Telephone appointment made for Monday 20th May
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Carol. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience with the Physiotherapist at the surgery. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Lovely nurse
Rated 4 stars out of 5
by Shannon Dunn - Posted on 20 April 2024
Had my 3 year screening which I am usually really nervous about but the nurse I saw was really calming. She looked at my patient records before hand so she was well informed about me and ask if I had and concerns or questions and walked me through everything and why they do certain things. She was really lovely and made what is usually a very difficult experience for me much more bearable.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Shannon. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience when attending for your appointment, and the nurse made you feel at ease. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Urgent Appointment
Rated 4 stars out of 5
by Lynne Malik - Posted on 17 April 2024
Managed to get urgent appointment within 24 hours and after the consultation was referred for urgent tests which was done in local hospital the next day so very quick treatment
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 May 2024
Dear Lynne. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience with your visit to the surgery. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Feeling listened to
Rated 5 stars out of 5
by Janine - Posted on 23 April 2024
Great follow up beggining to really trust this practice.Easy to make an appointment knows about my conditions and I feel able to explain how I am feeling.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Janine. Thank you for taking the time to leave your feedback. I am pleased some if the improvements we are making are having a positive impact on patient care. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Steve - Posted on 26 April 2024
Attended appointment with nurse practitioner, she was very helpful and professional. She is an asset to the surgery. Cares about her patients.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Steve. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Thomas Eglen - Posted on 13 April 2024
Physiotherapist performed many different actions to try figure out what was actually wrong. Gave me some great advice and a list of stretches to do.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 May 2024
Dear Thomas. Thank you for taking the time to provide your feedback. I am pleased you were happy with your appointment with the physiotherapist, and overall had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager