Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super Efficient and Friendly
Rated 5 stars out of 5
by James Cooper - Posted on 20 January 2024
Our health service is criticised often but I’ve been seen and dealt with in no time. Everyone in the process was great. I can’t speak highly enough of the team.
Visited January 2024
Review titled Montague Medical Practice
Replied on 01 February 2024
Thank you for providing a positive review about your experience at the practice. I will pass this on to the practice team. Thank you, Amanda Robinson, Practice Manager
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Review titled Blood pressure check
Rated 4 stars out of 5
by Anonymous - Posted on 18 January 2024
Quick and efficient, the nurse was struggling to find equipment as i was the first in , but other than that, very good
Visited January 2024
Review titled Montague Medical Practice
Replied on 01 February 2024
Thank you for providing a positive review about your experience at the practice. I will pass this on to the practice team. Thank you, Amanda Robinson, Practice Manager
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Review titled Good surgery
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
I managed to get an appointment for the morning I rang , I checked in on screen as there was a queue at reception with a foreign person not understanding. The doctor I saw was friendly and listened to me .He examined me and gave me a prescription for my problem and said If no better after a few days to get bk in touch
Visited January 2024
Review titled Montague Medical Practice
Replied on 22 February 2024
Thank you for taking the time to provide a positive response. I will ensure this is passed on to the staff. Thank you, Amanda, Practice Manager
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Review titled Good friendly practice
Rated 5 stars out of 5
by Amanda Beevers - Posted on 31 January 2024
Everyone was professional while been friendly and helpful. The Doctor sat and listened to me about my health concerns then went into detail about the steps he was taking to get me back to full health.
Visited January 2024
Review titled Montague Medical Practice
Replied on 22 February 2024
Dear Amanda. Thank you for taking the time to provide a positive response. I will ensure this is passed on to the staff. Thank you, Amanda, Practice Manager
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Review titled Very friendly and caring diabetic nurse
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2024
My mother was given plenty of time to discuss her concerns and the nurse was very thorough. Time was given to chat too which was much appreciated by my mum
Visited January 2024
Review titled Montague Medical Practice
Replied on 01 February 2024
Thank you for providing a positive review about your experience at the practice. I will pass this on to the practice team. Thank you, Amanda Robinson, Practice Manager
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Review titled Ridiculous ‘no show’ policy
Rated 3 stars out of 5
by Anonymous - Posted on 13 January 2024
Was sent a text saying I must go for a review before I can have my next prescription, I book this in an arrive at the doctors office perfectly on time. I wait in the queue at reception, polite and patient. Only four minutes pass and I am now at the front of the queue when I receive a text from the doctors office I am stood in, saying I have “no showed” for my appointment and it has been cancelled. I tell this to the receptionist and she can only tell me to reschedule my appointment, despite me being on time. This consequently led to me not being able to pick up my prescription for an additional 4 days when my new appointment is scheduled. This is absolutely shocking. Luckily my health does not depend on my prescription but if it did then the doctors would be 100% responsible.
Visited January 2024
Review titled Montague Medical Practice
Replied on 01 February 2024
Thank you for taking the time to provide feedback about your recent experience at the practice. I am sorry your experience was not a positive one on this occasion. I believe we have already contacted you and this has now been addressed but if you would like to discuss this further please do not hesitate to contact me at the Practice. Kind regards, Amanda Robinson, Practice Manager
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Review titled Excellent manner
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2023
The nurse I saw was very friendly, informative and thoughtful. She gave me my results and was very encouraging. Future reviews were put in place.
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Paul Bonser - Posted on 19 December 2023
Friendly staff answer all questions and very helpful Overall nice and calming experience Also very clean and tidy premises Would recommend
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled From reception to medical staff great people
Rated 5 stars out of 5
by Mebrosi - Posted on 15 December 2023
Visit practice once a week for medical condition always given highest amount of attention Doctors and nurses always very polite and helpful
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2023
Actually listened to, immediately got tests ordered, and is actively investigating. I didn't have to argue, I wasn't fobbed off. We actually had a polite, respectful conversation. Moving practices to this one is the best decision I ever made.
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager