Modality St James
85 Crocketts Road, Crocketts Road, Handsworth, Birmingham, West Midlands, B21 0HRContact details and opening times
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Reviews
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Review titled Been chasing a prescription for days now…
Rated 1 star out of 5
by Anonymous - Posted on 23 February 2023
Absolute joke to be honest. My mum’s appointment when at the surgery was quick enough but don’t expect your prescription to be sent out!! 3 days so far I have been ringing a number that doesn’t even get you to St James Medical Centre (their actual number is always engaged, even after trying for 3 days at all different times!!) and I am still no closer to getting my mums prescription. I actually managed to speak to a human yesterday who said they would speak to the doctor and get back to me but have they? No. Absolutely ridiculous. I refuse to waste anymore time chasing them and we will be going back to our own GP to make a complaint and finding someone higher up to complain to as well. No one should have to be put under this much stress to get a prescription!!
Visited February 2023
Review titled Modality St James
Replied on 28 February 2023
Dear Patient, I am very sorry to hear about your experience and would like to investigate your concerns. Please could you contact the practice via the feedback form on the link below? https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team