Modality Partnership (Hull)
Alexandra Health Care Centre, 61 Alexandra Road, Hull, HU5 2NTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Modality Partnership (Hull).
Reviews
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Review titled Ridiculous NHS service at bellingham green
Rated 1 star out of 5
by Chris hazle - Posted on 06 December 2022
I arrived at this surgery at 07:30 this morning to make a doctors appointment but everyone in the queue were told you can't see a doctor no more but I can wait in the waiting room for a doctors phone call. I find this a complete joke.
Visited December 2022
Review titled Modality Partnership (Hull)
Replied on 07 December 2022
Dear Patient Thank you for taking the time to leave a review. I am sorry that you are not happy with the service you have received. I would be happy to discuss your concerns with you. You can contact me using the following link https://www.modalitypartnership.nhs.uk/contact Kind regards Patient Experience Officer
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Review titled good service
Rated 5 stars out of 5
by janine kay - Posted on 07 December 2022
over the last couple of months i have used the service and have seen a vast improvement,from the phone call to receptionists and the nurses..I have been treated with respect and understanding and as afirst contact reception has improved 100%
Visited November 2022
Review titled Modality Partnership (Hull)
Replied on 16 December 2022
Dear Janine Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Brilliant service today.
Rated 5 stars out of 5
by Pat Wilson - Posted on 08 November 2022
I rang the practice, stating not sure whether necessary to see doctor and outlined symptoms. The Care Navigator texted me a link to send photos showing symptoms. Within an hour and a half of my call, a GP had reviewed my case and a prescription was waiting for collection at my nominated pharmacy. I couldn't have asked for better.
Visited November 2022
Review titled Modality Partnership (Hull)
Replied on 10 November 2022
Dear Pat Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Fantastic staff
Rated 5 stars out of 5
by Theresa - Posted on 01 September 2022
Excellent reception staff. Extremely efficient and friendly. Very professional, informative and friendly nurse who put me at ease. ✨️
Visited September 2022
Review titled Modality Partnership (Hull)
Replied on 09 November 2022
Dear Theresa We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Patient Experience Team