Middlewood Partnership
Waterhouse Surgery, Wellington Road, Bollington, Macclesfield, SK10 5JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude & un help full receptionists with lack of knowledge
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2023
There is never a doctor available.Simple telephone call surgery is three weeks long.There solution to lack of service if to attend A&E Appalling surgery
Visited May 2023
Review titled Middlewood Partnership
Replied on 18 May 2023
I am very sorry to hear about your experience. We are always looking for ways to improve and therefore it would be really helpful if you could provide us with more detail regarding your experience and which practice base it relates to, so that we can investigate your concerns. If you click on the link below this will take you to the feedback form on our website. Alternatively you can go to our website at Home - The Middlewood Partnership and click on the feedback tab to locate the feedback from. https://middlewoodpartnership.co.uk/feedback-form/ Laura Beresford, Middlewood partnership management team
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Review titled Rude reception staff
Rated 2 stars out of 5
by Anonymous - Posted on 27 February 2023
The Doctors are fantastic at this surgery and always offer great care. However they are massively let down by their reception staff who are rude and unhelpful and only seem interested in telling you to use Patches for any and all enquiries. They are abrupt and condescending and I think some training in how to deal with people would be to everyone's benefit.
Visited February 2023
Middlewood Partnership has not yet replied.