Merton Medical Practice
12-17 Abbey Parade, South Wimbledon, London, Greater London, SW19 1DGContact details and opening times
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Reviews
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Review titled No record of appointment
Rated 1 star out of 5
by Caroline Griffiths - Posted on 10 March 2023
When at the surgery for my daughter I asked the receptionist how I made an appointment for a smear test. She said she could book it in for me, I book an appointment with her and she gave me a post it note with the date and time. All very helpful. When I arrived for the appointment there was no record of the appointment and it was not possible to have the smear test as the nurse was fully booked. I had taken time off to attend this appointment so it was very frustrating. I asked to speak to the manager but was told she was unavailable as she was in an interview.
Visited March 2023
Review titled Merton Medical Practice
Replied on 10 November 2023
Thank you for your feedback, and I'm so sorry to hear about your concerns. It would be helpful to have raised this directly with the Practice at the time if happened to give us the chance to look into it in details. You can always reach out via emailing the Practice on swlicb.mertonmedical@nhs.net thank you
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Review titled Great experience during my last two appointments.
Rated 5 stars out of 5
by Yuliya Mladenova - Posted on 02 December 2022
I was so pleased to find a significant improvement during my last two visits to the surgery both in a week time . I would say I had experienced previously some negative times with the surgery before(the pandemic) but I can objectively share the recent positive treatment by the receptionists and doctors for me and my daughter .They we’re all kind , supportive and helpful! Well done and thank you for your service!
Visited December 2022
Review titled Merton Medical Practice
Replied on 10 November 2023
Thank you very much or the positive feedback. This will be shared with the team. If there is any suggestion you would like to make to improve the services we offer please do get in touch with a member of the Practice. Thank you