Medwyn Surgery
Reigate Road, Dorking, Surrey, RH4 1SDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Medwyn Surgery.
Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Coralie Schirn - Posted on 27 January 2023
Every experience I have had with doctors, nurses, hcas and receptionists has been amazing. Very understanding, kind and professional.
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great practice
Rated 5 stars out of 5
by Pauline Spong - Posted on 19 January 2023
I got an appointment very quickly. I was able to describe my symptoms on line which may have helped the GP prior to appointment. Tests were arranged quickly and follow up phone call very helpful explaining results. Referral to gastro team will help and GP happy to work alongside private health tests.
Visited January 2023
Review titled Medwyn Surgery
Replied on 22 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2023
Efficient, effective & friendly comprehensive offering. Modern, clean, bright, professional & welcoming
Visited January 2023
Review titled Medwyn Surgery
Replied on 24 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes
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Review titled Great practice
Rated 5 stars out of 5
by Caroline Smith - Posted on 20 January 2023
always helpful and attentive, and on last visit very attentive and doctor listened to what I had to say
Visited December 2022
Review titled Medwyn Surgery
Replied on 22 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes
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Review titled Great practice
Rated 5 stars out of 5
by Jenny - Posted on 15 December 2022
I wanted to say I think Medwyn is a fantastic surgery. They are quick to respond with online queries and have always offered appointments when needed. The GPs are so helpful and thorough and the Practice Nurse Gillian is wonderful. I am a Practice Nurse myself so I understand the pressures everyone in general Practice is under but you'd never know it from Medwyn. Thank you for all your hard work!
Visited December 2022
Review titled Medwyn Surgery
Replied on 16 December 2022
Thank you very much for your kind words. The team is feeling very overwhelmed with the increased demand we have seen in the past year, as you will know yourself if working in the NHS. It is so heartening to receive positive feedback and know that the hard work is appreciated. I will pass on your comments to the team which will no doubt boost morale. Wishing you a Happy Christmas Kind regards Nanette Nobes Practice Business Manager
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Review titled Superb practice - responsive and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2023
I find Medwyn to be be a brilliant practice. The Doctors are responsive, take time to develop an understanding of what at times are complex problems and are happy to discuss and explore options. I have also found other medical professionals and the reception staff to be uniformly excellent (and so is the attached pharmacy).
Visited December 2022
Review titled Medwyn Surgery
Replied on 22 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes
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Review titled Excellent Experience
Rated 5 stars out of 5
by Gary Edwin Draper - Posted on 03 November 2022
Since moving to Dorking approximately 2 years ago, I have been immensely impressed with the speed and efficiency of the practice in arranging consultations, routine jabs, etc. along with treatment during consultations. I have been attached to many practices in the past and Medwyn is head and shoulders above any in my experience. During these challenging health times, I salute and thank you.
Visited November 2022
Review titled Medwyn Surgery
Replied on 04 November 2022
Thank you very much for your kind comments. It's a real morale boost to receive such positive feedback and rest assured this will be shared with the staff so they realise that their efforts are appreciated. Kind regards Nanette Nobes (Practice Business Manager)
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Review titled Excellent practice
Rated 5 stars out of 5
by Russ Simmonds - Posted on 11 November 2022
I have needed to visit the surgery a couple of times recently both visits were great I can’t praise the reception staff or the medical staff more highly
Visited October 2022
Review titled Medwyn Surgery
Replied on 13 November 2022
Thank you for your kind comments. I have passed these on to the partners and staff as positive feedback does such a lot to lift morale. A great way for everyone to start their week! Many thanks for taking the time to share your thoughts. Kind regards Nanette Nobes (Practice Business Manager)
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Review titled Supportive practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 October 2022
I just wanted to say thank you for the opportunity to take part in the 12 week NHS Digital Weight Management Programme. I appreciate that the invitation may not have been appreciated by some people, but I have been struggling with my weight gain for such a long time, any help is welcome.
Visited October 2022
Review titled Medwyn Surgery
Replied on 24 October 2022
Thank you for your feedback. We did receive some negative comments regarding the invitation we sent out and were concerned that we had not worded it sensitively enough. This is a really useful programme and we wouldn't wish to discourage anyone from participating. It is helpful to hear from patients so that we can have a better understanding of the best way to communicate such messages and I really appreciate you taking the time to let me know how you felt about it. Kind regards Nanette Nobes (Practice Manager)
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Review titled Truly exceptional caring staff
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2023
During a month of my health crashing and need for multiple tests/treatment/medication/ diagnosis, the surgery were accessible, provided appointments and checks incredibly fast and it felt they genuinely cared to get me back on my feet.
Visited October 2022
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes