Mayford House Surgery
Boroughbridge Road, Northallerton, North Yorkshire, DL7 8AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A very good experience
Rated 5 stars out of 5
by D W - Posted on 10 April 2024
The consultation was a master class in how to treat a patient. It was helpful informative, caring and positive.Thankyou. My experiences with all the staff ( including the dispensary and prescription delivery people) have all been extremely positive.
Visited April 2024
Mayford House Surgery has not yet replied.
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Review titled Shockingly inefficient
Rated 1 star out of 5
by Anonymous - Posted on 28 February 2023
I had a number of bad experiences within the last month. Initially I was typing to get a routine procedure booked in. The receptionist booked in wrong procedure, so we had to re-schedule. When I came the next time, too short slot was booked in so we had to re-schedule again. I moved out of area but still work in Northallerton and I was told that I shoul change the practice. Not great for my sense of inclusion... Yesterday I called to ask for a sick note and was told to call today as my previous note didn't expire until midnight. Today I was there again for my procedure (finally) and asked the receptionist. I was told that the sick note will be sent to me, later than a doctor will call me neither of which happened. Now I am in trouble at work ... I simply cannot express how inefficient and detached from reality this practice is.
Visited February 2023
Review titled Mayford House Surgery
Replied on 31 March 2023
Thank you for your feedback. Please can you contact me with your details so that the issues you have raised can be investigated as we take all feedback seriously to improve the service we provide to our patients. Practice Manager