Martello Health Centre
20 Chapel Road, Dymchurch, Romney Marsh, Kent, TN29 0TDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Martello Health Centre.
Reviews
-
Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 19 July 2024
Helpful via telephone with regards to an appointment for a family member. I don’t use the practice myself but a receptionist specfically got back to myself and listened to my concerns.
Visited July 2024
Martello Health Centre has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Chrissie - Posted on 02 April 2024
I use e consult for a variety of services. I always get an email back confirming by query and when it will be dealt with. I order my prescriptions through e consult which are processed and sent to Pharmacy2U and I get a delivery within a week
Visited February 2024
Martello Health Centre has not yet replied.
-
Review titled Receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2023
All the receptionist have been brilliant, professional and very understanding from my breast cancer to my 3 year old granddaughter who after GP advice was taken to A&E, ENT tried to remove obstruction from her nose but unsuccessful. She was then taken to theatre to remove the biggest piece of cardboard the consultant had every removed from a child. Receptionist on the day did an excellent job in triaging my granddaughter.
Visited March 2023
Martello Health Centre has not yet replied.
-
Review titled The second time the doctor didn’t call back
Rated 3 stars out of 5
by Anonymous - Posted on 20 February 2023
Last time I rang I did what was asked and rang up early in the morning to get an emergency copy of a dnr for my mother as she had hospital transport in 2 days and they said she needed an original copy to ride. Nobody contacted me so chased it up a few times that day reassured earlier I didn’t need to see a doctor to get this. At closing time I rang a third time just to be told by the medical secretary I needed to see the doctor but obviously it was closing. The next morning half an hour before transport arrived the doctor rang and sorted one out. I had to rush up to surgery to collect it before transport arrived. Today I was up and ringing early due to needing mums oxygen levels checked. I was told the doctor would ring but never did. It ‘may’ have been one phone call I had that rang twice and didn’t give me the time to even answer before ringing off! I then opened up an email at 18:15 with an appointment from the doctor which was sent at 17:20 saying mum had an appointment in 10 minutes. Even if I got the email on time, mum wasn’t in a wheelchair and could drive it would’ve been impossible to get there. It’s a case of the doctor covering his back. Now I’ll need to go to a walk in centre 12 miles away on public transport and taxi with a wheelchair to get mum checked. It’s not good enough
Visited February 2023
Martello Health Centre has not yet replied.
-
Review titled Speedy and efficient
Rated 5 stars out of 5
by Jenny - Posted on 13 January 2023
Fast response to the econsult, with a prescription sent to the pharmacy. Later, fantastic support from reception staff at 6pm on a Friday enabling a change to be made so I could collect the prescription before the weekend. Thank you for your help.
Visited January 2023
Martello Health Centre has not yet replied.
-
Review titled Great response from office and receptionist
Rated 5 stars out of 5
by Mr Nicholas warren - Posted on 01 December 2022
Mucked up my iron prescription, I cancelled it at the pharmacy and drs , realised what a doughnut I’d been , phoned them the following day to explain , really helpful and understanding, new script the following day . Top job
Visited November 2022
Martello Health Centre has not yet replied.