Maples Family Med.Pract.
35 Hill Street, Hinckley, Leicestershire, LE10 1DSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Superb practise
Rated 5 stars out of 5
by Joan Harrison - Posted on 15 March 2024
On calling for an appointment, the call went through fast to a very helpful and efficient receptionist. I did not have to wait long for the appointment with the nurse who was also very helpful and pleasant. Results for tests came back rapidly and communication was excellent. The in-house pharmacist has also been extremely helpful with recommendations. The level of professionalism and helpfulness of all staff at this practise is second to none. I and my family have been registered with this practise for many years and have had excellent help from them throughout. Thank you to them all.
Visited March 2024
Review titled Maples Family Med.Pract.
Replied on 16 March 2024
Dear Joan, Thank you for this lovely feedback. In the current situation where GP surgeries are portrayed negatively in the media, this feedback will boost morale and your comments will be fed back to the team. Kind Regards Giovanni
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Review titled Exceptional service
Rated 5 stars out of 5
by Anne Foster - Posted on 22 November 2023
I had a telephone appointment and a prescription straight away. The doctor also sent me full details of my condition. I can’t recommend this surgery highly enough. All staff are extremely helpful at all times.
Visited November 2023
Maples Family Med.Pract. has not yet replied.
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Review titled Awful Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 11 August 2023
I have only ever spoken with one kind actually helpful receptionist at this practice. Today I had to speak with an extremely rude and blunt receptionist who was unhelpful and was very belittling. The doctors and nurses at this surgery are lovely but are let down by the front line staff putting unwell patients off coming here and sending them away.
Visited August 2023
Review titled Maples Family Med.Pract.
Replied on 14 August 2023
Thank your for you comment, As you have left no name, Please call the practice to discuss further with our Reception Supervisor.
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Review titled Excellent service
Rated 5 stars out of 5
by Anne Foster - Posted on 04 January 2023
The service I received was amazing as usual. My problem was sorted immediately and with such kindness. This surgery is outstanding in every way and I can’t thank them enough.
Visited January 2023
Maples Family Med.Pract. has not yet replied.