Manor Clinic
31 Manor Road, Folkestone, Kent, CT20 2SEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service but tushed
Rated 4 stars out of 5
by Anonymous - Posted on 29 February 2024
It was a good service but rushed service. Spoke to Doctor who was friendly and nice gentleman. The NHS has changed and not for the good of patients.
Visited February 2024
Review titled Manor Clinic
Replied on 19 March 2024
Thank you for your feedback. We apologise if the service you received you felt was rushed. Our aim is always to provide exceptional service. Your feedback is valuable. If there's anything specific you'd like to address or if you have any further concerns, please don't hesitate to let us know.
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Review titled Non-existent
Rated 1 star out of 5
by Alan Stephens - Posted on 30 January 2024
Absolutely appalling, i waited 2 years to be told of a diagnosis while i suffered in pain, 2 years to be given Xray results, and today i awaited a phone call that obviously never made it so it continues, i really have no idea why they are even there anymore.
Visited January 2024
Manor Clinic has not yet replied.
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Review titled Very good practice / helpful and friendly staff
Rated 5 stars out of 5
by Olivia - Posted on 10 May 2023
A helpful, friendly and efficient practice and greeted with a smile. Had an issue with the e consult online service, didn't know how to use it properly and had an appointment on day I wasn't available. I was kindly shown how to use this site with patience and helped to make a new appointment. Thanks :))
Visited May 2023
Manor Clinic has not yet replied.
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Review titled Poor telephone response
Rated 4 stars out of 5
by Anonymous - Posted on 03 February 2023
The nurses at the Practice are very good. It is however almost impossible to get connected if you telephone in the morning so how you get a GP appointment I do not know.
Visited February 2023
Review titled Manor Clinic
Replied on 08 February 2023
Thank you for your feedback. We are sorry you have had difficulty telephoning us. Our telephone lines are extremely busy first thing in the morning. You are able to contact us through the e consult service which is open from 18:00 - 20:00 Sunday to Thursday for appointments.
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Review titled terrible service
Rated 1 star out of 5
by Anonymous - Posted on 23 December 2022
I've been looking at the nhs website for 10 days online advice or appointment, it's always closed. The last time I went to the gp physically 2 days ago and they didn't even take me to the door, I told the secretary who spoke on the intercom that my child was sick due to severe coughing and I couldn't get an online appointment. They said that I could get online service between working hours and they repeated the same words. However, their online service is closed 24/7.
Visited December 2022
Manor Clinic has not yet replied.