Little Harwood Health Centre
Plane Tree Road, Blackburn, Lancashire, BB1 6PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor experience
Rated 2 stars out of 5
by Anonymous - Posted on 08 March 2024
Every time I call in with something they refer me to the pharmacy even if I’m in a lot of pain. I work in a pharmacy so when I call in I know there’s nothing the pharmacy can do for me. The medical queries are handled by the receptionists and while I appreciate they are trying to filter out urgent patients it’s very frustrating when I know I need to see a doctor and they just keep saying to go to the pharmacy. I uploaded a online consultation and I thought it’s seen by the doctors and they reply as other surgeries do, but instead the receptionist looks at it and she decides if you go the pharmacy or to the doctor which I am not happy with at all. I had sent pictures of my problem in this online consult. Overall I feel my experience here has been very poor I’ve been here for 24 years and it’s always been poor unless I see a specific doctor.
Visited March 2024
Little Harwood Health Centre has not yet replied.
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Review titled Rude reception staff!
Rated 2 stars out of 5
by Anonymous - Posted on 30 March 2023
I’ve just called the practice to book an appointment and as I have a stammer it takes me a while to get my words out, I informed the receptionist of my stammer which she ignored she then went on to say “I can’t help you if I can’t understand what you’re saying”. This has also happened before it’s now put me off calling the practice when I really need an appointment because of the rude uneducated staff!
Visited March 2023
Little Harwood Health Centre has not yet replied.