Links Medical Practice
Netherton Health Centre, Halesowen Road, Netherton, Dudley, West Midlands, DY2 9PUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful reception
Rated 1 star out of 5
by Carmen - Posted on 12 August 2024
The reception was very not nice and not helpful at all !!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???!!!!!!!!!!!!!!!
Visited August 2024
Links Medical Practice has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Sam - Posted on 10 June 2024
Worst GP practise ever, cannot even get a an appt l, keep saying call next day.. this is a joke honestly for the level of care they given. I will change my GP to another one
Visited June 2024
Review titled Links Medical Practice
Replied on 10 June 2024
Dear Sam, I am sorry to hear of your difficulties in getting an appointment. If you wish to discuss this further please contact the practice and ask to speak to the practice manager. Kind Regards Links Medical Practice
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Review titled Not good
Rated 3 stars out of 5
by Edward Thorpe - Posted on 01 May 2024
Have had a hacking cough for 3 days and nights very nearly fainting ,I am 74 couldn't even see a doctor for another 6 days ,in bed at the moment and really need antibiotics or some kind of assurance
Visited May 2024
Review titled Links Medical Practice
Replied on 10 June 2024
Dear Mr Thorpe, I am sorry to hear of your difficulties getting an appointment. Please double check you have left your review for the correct practice as we have no record of you being registered with us. Alternatively if you wish to discuss this further please contact the practice and ask to speak to the practice manager. Kind Regards Links Medical Practice
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Review titled Shocked
Rated 1 star out of 5
by Liz - Posted on 30 April 2024
I have copd and osteoarthritis, I saw a doctor roday and explained how much pain i am in with My condition and she prescribed me tramdol , after researching side effects etc I was aboustley shocked to find out people with lung conditions ( COPD) should not be prescribed them or take them . Just a aboustle joke
Visited April 2024
Review titled Links Medical Practice
Replied on 01 May 2024
Dear Liz, Please could you contact the surgery on 01384 239657, and ask to speak to the Practice Manager Gemma regarding this matter. Kind Regards Gemma Massey
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Review titled diffulty trying to make appointments
Rated 4 stars out of 5
by Mr david m orme - Posted on 04 April 2024
Ifind it difficult to make an appointment the online form is only available 8am to 9am and when phoning during the day the receptionist seems to want to get you off the phone as soon as possible ,Imade what I thought was a face to face appointment approx 2 weeks ago for april 2nd 1830 hrs I missed the doctors call at 1740hrs I rang the surgery at 1830 only to get ,surgery is closed .I rang on Thursday 4th april 1500hrsonly to be told online forms are only available between 8am and 9am this to me shows the person in reception wants patience to delay making an appointment is acting as a delaying agent in regards to the doctors access, a teenager with no patients for patience I have ring worm on my leg and back and after seeing 4 doctors at the practice who perscribed creams that only stop the irritation but dont cure it over 2years I hope given tese details I have been refered to Russels Hall dermotology dept and I understand a 10 to 12 month wait to see someone is the norm ,beyond belief is my oppinion but thats down to under funding by government. I am at present under going training to improve my copd and the staff there say I need 2 inhailers one to be taken once a day and the blue one I already have when ever needed this is why I needed an appointment to discuss this with a doctor but having to jump through hoops to get an appointment should not happen as seems to be the case.yours sincerely D M Orme, 12 12 1943.
Visited March 2024
Links Medical Practice has not yet replied.
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Review titled Short wait
Rated 3 stars out of 5
by Anonymous - Posted on 08 December 2023
I came into the reception, stated my name to the receptionist, and seated myself in the waiting area. Within few Minutes my name was displayed on the screen, and I went to see a consultant. While talking to the consultant, I wasn't sure how to respond, as I had been expecting to see a dermatologist.
Visited December 2023
Links Medical Practice has not yet replied.
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Review titled Incorrect Information
Rated 3 stars out of 5
by Anonymous - Posted on 17 October 2023
Their phone line asks you to only call if you physically can not use the website, It states the website is open from 8am-4pm and to use this to contact the surgery. When trying to do this at 10am it turns out the practice had already turned it off, resulting in me having to call again and listen to the long voicemail asking me to use the website for a second time. I understand this may be due to demand on the practice however the voicemail on their phone lines should not state it is open when it is not as this is very frustrating and time wasting.
Visited October 2023
Links Medical Practice has not yet replied.
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Review titled Medication review
Rated 5 stars out of 5
by Sharon McGregor - Posted on 05 April 2023
The family doctors are very patient centred and are very understanding to individual needs and know you which is particularly important if you suffer with anxiety issues and mental health issues this to me offers continuity of care
Visited March 2023
Review titled Links Medical Practice
Replied on 11 April 2023
Dear Sharon, Thank you for taking the time to leave your feedback here. We are glad to hear that you feel that our doctors respond well to your needs and offer good continuity of care. I will pass your comments on to our staff team. Liz Bramble Practice Manager
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Review titled Phone consultation
Rated 2 stars out of 5
by Anonymous - Posted on 02 September 2022
I called and spoke to a receptionist and asked for appointment regarding 2 matters, both I believe need to be checked physically by a doctor. Next available phone consultation is 3 days away so I accept. I speak to the doctor about a injury and she tells me as long as I have moment there is unlikely to be a issue. When I bought up second issue she told me she doesn’t have time to speak about that. Very poor service from our local gp’s. No wonder hospitals are bursting at the seems because because can’t get any help from the doctors leaving them no choice to go to Urgent care or a&e
Visited September 2022
Review titled Links Medical Practice
Replied on 10 November 2022
Dear Patient, I'm sorry that you had this experience. We are grateful for all feedback, as it gives us the opportunity to learn and improve. We are currently implementing further reception training about what issues are and are not appropriate to book as telephone consultations, and which need to be seen in person. I do hope that your injury has now healed, but if you do have any further clinical needs, please feel free to contact the practice again. Liz Bramble Practice Manager