Lingfield Surgery
East Grinstead Road, Lingfield, Surrey, RH7 6ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 20 February 2023
If I ever did get the chance to get through on the hold line I would finally get down and I would hear the reception team answer the phones and then hang up this would happen multiple times. So I would never actually get through. And even when I did get though never ever where there any appointments actually available. It’s awful how hard it is to get a doctors appointment even if there is lack of DRs maybe explain that rather than hanging up or come up with ways around it or book more in the future or expand the surgery for the expanding village. You simply cannot keep up and too many people and the hospital are suffering because of it.
Visited October 2022
Review titled Lingfield Surgery
Replied on 21 February 2023
This is a duplicated comment that the practice has already responded to today. Wendy Maguire Practice Manager
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Review titled Poor contact
Rated 2 stars out of 5
by Bri - Posted on 12 September 2022
Received an appointment face to face to review medication and repressive Then text from practice today telephone appointment. Started phoning at 1746 at 1830 still no contact and practice states closes at 1830 Less than impressed, do I attend or wait for a call Have always been very happy with communication but this is appalling
Visited September 2022
Review titled Lingfield Surgery
Replied on 22 September 2022
Dear patient, I am very sorry that you had a poor experience of our appointment system and booking service. To investigate this fully I would be grateful if you would contact the surgery and provide the Operations Manager with more detail which would include your full name so that we can find out why you had such an issue getting through to the practice on the telephone. Kind Regards Wendy Maguire, Practice Manager