Leylands Lane Medical Practice
81 Leylands Lane, Heaton, Bradford, BD9 5PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good
Rated 5 stars out of 5
by Shaz Kaur - Posted on 03 October 2024
After speaking to the receptionist about my health query’s and results, the call back from the doctor was very prompt and I was seen the same day. The care and advice given by the doctor whom I’d spoken to was very helpful and re assuring.
Visited October 2024
Leylands Lane Medical Practice has not yet replied.
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Review titled Excellent doctor
Rated 5 stars out of 5
by Ali - Posted on 05 October 2024
Have been suffering with some health issues, was seen by two doctors. I was very impressed by their keen listening and swift resolve of my health issues. Doctor invited me back to review progress. Excellent, an example to practice should be run. Thank you.
Visited September 2024
Leylands Lane Medical Practice has not yet replied.
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Review titled Very helpful and assertive
Rated 4 stars out of 5
by Allah ahmed - Posted on 08 August 2024
Went into appointment Welcomed and greeted On time Very efficient Listened to my issues and responded effectively
Visited August 2024
Leylands Lane Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Rani - Posted on 29 August 2024
Experience of care is excellent but they need to change the appointment system to what it was before covid. It's extremely difficult for working people who are unable to take time out to call for an appointment. In general the walk in was much better as there are many people who preferences this.
Visited August 2024
Leylands Lane Medical Practice has not yet replied.
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Review titled GP caring
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2024
The GP I saw was very thorough and made me feel at ease I left feeling as though if things didn’t clear I could go back and see him again
Visited July 2024
Leylands Lane Medical Practice has not yet replied.
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Review titled Refusing to answer calls
Rated 3 stars out of 5
by Anonymous - Posted on 18 December 2023
The practice expects patients to call at 8am. Fine - but the phone isn't even playing the recorded message, just line dead? Website directs us to online e-consult which says to use Airmid app. I have that, but when I try to use the e-consult link it says the practice has disabled Patch5 or isn't subscribed. The Airmid app does have a means or messaging the practice which is also disabled. My prescriptions used to all be issued at the same time - someone has changed it so that they renew and need reviewing at different times! The Haworth Road practice was taken over by Leylands for this sort of behaviour and now it's just as bad if not worse at Leylands... The answerphone message is way out of date with advice on calling 119 regarding Covid. Time for a major rethink, and for this practice to get with the century and enable the online and app features, so we can leave a telephone line for patients who aren't online or can't use an app. Really poor service.
Visited December 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Phone line always found busy
Rated 1 star out of 5
by Wajid Aziz - Posted on 07 August 2023
I was unable to get through as always getting a line busy tone between 8:00am to 9:30am. This is the time they say we should call to make an appointment.
Visited August 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Positive feedback
Rated 5 stars out of 5
by Ian Sellors - Posted on 28 July 2023
Received a GP telephone appointment at the expected time, the Doctor clearly explained in detail and listened to my questions. I did not feel pressured during the call.
Visited July 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Polite and informative service
Rated 5 stars out of 5
by Sandra - Posted on 14 June 2023
The receptionist at Wrose Surgery was very polite and courteous. The Doctor who I saw was very informative and put me at ease she explained things to me along with changing my medication. I was told things should improve but if I was concerned to make another appointment
Visited June 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2023
I called regarding numbness in my hands due to an ongoing condition. I missed the call due to being unwell. I called back and was first told by the receptionist i was going to get a call back from a clinician and not even an actual doctor. She then said she had made a mistake and because I missed the call initially they had marked it as complete. Poor patient care at this surgery
Visited May 2023
Leylands Lane Medical Practice has not yet replied.