Leigh Family Practice
Bridgewater Medical Centre, Henry Street, Leigh, Lancashire, WN7 2PEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Leigh Family Practice.
Reviews
-
Review titled Good
Rated 4 stars out of 5
by Emma - Posted on 15 August 2024
Came in today to get my newborn her jabs. The person we saw was lovely, had no problem even though my other daughter was being a distraction. She was very knowledgeable and helpful
Visited August 2024
Leigh Family Practice has not yet replied.
-
Review titled Generally awful service all round
Rated 1 star out of 5
by Anonymous - Posted on 01 August 2024
Rang today to try and get a copy of some blood test results as was told this morning that certain aspects of the test came back satisfactory/average. a man who’s name started with N answered my call and was not helpful at all, wouldn’t really let me get a word in edgeways, felt like he was saying a lot of complicated things that I didn’t understand and just repeating these same things when I tried to understand and ask what it actually meant. Told me to not speak to him like that when I asked him if I could explain something because I felt like he just kept cutting me off trying to mansplain something, I feel like these people need training on how to work with people over the phone and be empathetic as this man had no empathy at all
Visited August 2024
Review titled Leigh Family Practice
Replied on 01 August 2024
Dear Patient. Thank you for your Feedback. We apologise that the experience you have had with our call handler has not been a positive one. We welcome any feedback from our patients, good or bad which will ultimately assist us to improve the services we deliver. If you would like to discuss your concerns then please contact me on 01942 557739 or alternatively you could send me an email to gp-y02322@nhs.net Sherrie Assistant Practice Manager Leigh Family Practice
-
Review titled COPD review
Rated 5 stars out of 5
by T Warburton - Posted on 24 July 2024
It was a very pleasant experience with the nurse.She was very helpful, mannerly and polite.she was also helpful with any queries that I had. I would have no problem seeing her again with my problems
Visited July 2024
Review titled Leigh Family Practice
Replied on 25 July 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Nurse. Many Thanks once again, Take care, Leigh Family Practice
-
Review titled Brilliant practice
Rated 5 stars out of 5
by Margaret Melling - Posted on 24 July 2024
Saw the nurse, listened to me offered great advice. Really great experience,would have no hesitation on telling other people to join the practice.
Visited July 2024
Review titled Leigh Family Practice
Replied on 25 July 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared within our Team. Many Thanks once again, Take care, Leigh Family Practice
-
Review titled Shingle injection
Rated 5 stars out of 5
by C Warburton - Posted on 24 July 2024
Nurse lovely very happy would ask to see her again explain s what you ask and very comfortable talking to her
Visited July 2024
Review titled Leigh Family Practice
Replied on 25 July 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Nurse. Many Thanks once again, Take care, Leigh Family Practice
-
Review titled Good Health Check
Rated 4 stars out of 5
by Lesley Roberts - Posted on 31 July 2024
Extremely friendly, informative and thorough. Went through my blood tests results, did my blood pressure and my weight. Discussed how to bring my cholesterol down. Vert satisfied.
Visited July 2024
Review titled Leigh Family Practice
Replied on 01 August 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Health Care Assistant. Thankyou once again, Take care, Leigh Family Practice
-
Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 June 2024
My appointment was with a nurse c.t . She was really good. She listened to me and made sure everything is up to date with my health. She provided me with advices which would help me with my ongoing health condition. She is very polite, friendly & empathetic as well. My appointment went really well and I left with a satisfied and peaceful mind. Thank you, you are amazing ☺️
Visited June 2024
Review titled Leigh Family Practice
Replied on 09 July 2024
Dear Carol, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to Cherryl! Practice Manager
-
Review titled BP review
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2024
The health assistant I saw this morning was extremely kind and professional. When she identified my BP problem she went to see a doctor so that a prescription could be sent to my chosen pharmacy immediately. I was very grateful for her immediate response to my condition.
Visited June 2024
Review titled Leigh Family Practice
Replied on 13 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Health Care Assistant. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice
-
Review titled Great Practice Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
Had asthma and BP review with Practice Nurse today, very knowledgeable and helpful and came across as approachable.
Visited June 2024
Review titled Leigh Family Practice
Replied on 13 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Practice Nurse. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice
-
Review titled Super first impression
Rated 5 stars out of 5
by Bob - Posted on 04 June 2024
I had my new practice medical and it was brilliant everything was explained in fully as we went through the different tests and questions
Visited May 2024
Review titled Leigh Family Practice
Replied on 07 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared within our Practice. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice