Leacroft Medical Practice
Langley House, Langley Drive, Crawley, West Sussex, RH11 7TFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Leacroft Medical Practice.
Reviews
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Review titled Excellent Prcatice
Rated 4 stars out of 5
by Ashini Prins - Posted on 19 June 2025
I had a blood test today at the Leacroft Medical Center. The Healthcare Assistant who was drawing the blood was very helpful. Usually it’s very difficult to find my vanes and she took a long time finding the right place to draw blood.
Visited June 2025
Review titled Leacroft Medical Practice
Replied on 24 June 2025
Dear Ashini, thanks very much for taking time to leave this review, and we will share your feedback with our team. We are glad that our Healthcare Assistant could take the time to give you personal care. Matthew Practice Manager
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Review titled You can go to the private clinic then
Rated 1 star out of 5
by Anonymous - Posted on 04 June 2025
Very disappointed with the customer service/will to help and find the problem. Been advised to find a private clinic. I’m here, coming with the health issue and hoping that the doctor will help, but not here. I am paying NHS very big money every month and you just get told- find a private clinic. Thank you.
Visited June 2025
Review titled Leacroft Medical Practice
Replied on 06 June 2025
Dear patient, I'm sorry that your recent experience was poor. Without more detail, it is not possible to say what happened here - it is however unfortunately the case that some treatments that patients would like are not available on the NHS, and in other cases wait times for a service are very long, which is not under our control, and if a patient would like to be seen sooner then private clinics are an option. If neither of these are the case for you and you would like us to investigate further, please contact me directly at the Practice. Matthew Cullis Practice Manager
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 July 2025
I visited my surgery for a blood test and ECG. The lady who did both was brilliant. Professional, personable and overall a good experience of short wait time and pleasant clinic.
Visited June 2025
Leacroft Medical Practice has not yet replied.
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Review titled Bustling community practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
A warm welcome from reception. Plenty of informative leaflets and posters we're available. Gender neutral toilet available. Nice music. Staff very friendly and professional. Time and care was taken in my appointment with very helpful information given to me on the day which is relevant for my health journey
Visited May 2025
Review titled Leacroft Medical Practice
Replied on 08 May 2025
Dear patient, thank you for taking the time to leave this review, which we'll pass on to our staff. We do our best to be friendly, caring and approachable, so it's very nice to hear that this is appreciated. Matthew Cullis Practice Manager
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Review titled Great Surgery
Rated 5 stars out of 5
by Susan Parr - Posted on 01 May 2025
I cannot fault this surgery and how it runs, Excellent service no waiting and all staff exceptional ,
Visited May 2025
Review titled Leacroft Medical Practice
Replied on 02 May 2025
Dear Mrs. Parr, Thank you very much for taking the time to leave this feedback. We will share it with all our staff, who do work very hard to give everyone the best service they can. Words like yours have a huge positive impact on everyone, so thank you once more. Matthew Cullis Practice Manager
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
Had blood test yesterday. Easy to book online or by phone. Received reminder to my phone. Check in easy at surgery. Seen promptly by nurse . Pleasant and professional service. Waiting area uncrowded bright and airy. 10/10 well done leacroft.
Visited May 2025
Review titled Leacroft Medical Practice
Replied on 30 May 2025
Dear patient, Thanks you for taking the time to leave this review, it is much appreciated. We always pass nice feedback on to our staff, who work hard to make the practice easily accessible and a warm and welcoming environment. We are very glad it was a good experience for you. Matthew Cullis Practice Manager
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Review titled Empathetic and compassionate
Rated 5 stars out of 5
by Roshni Patel Byrne - Posted on 08 May 2025
I saw a doctor for a consultation on the 6th May, she was extremely compassionate and listened to how I felt without rushing me. She made a clear and concise plan to support me and relevant referrals that were needed. She showed empathy through out the consultation. The doctor is a credit to the surgery and to her profession
Visited May 2025
Review titled Leacroft Medical Practice
Replied on 09 May 2025
Dear Roshni, Thank you so much for taking time to leave this lovely feedback for our GP. We have shared it with all the staff, and we agree with you that she is a credit to her profession. We are very grateful to have her here as part of our team, who all work hard and aspire to be caring and empathetic. Thank you Matthew Cullis Practice Manager
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Review titled Great Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
We had our 8 week vaccination appointment with the practice nurse this morning, and we were definitely dreading it. But the nurse put us at ease and was so kind and helpful. She gave us all of the information and booked out follow ups. Although not a great time for our baby for obvious reasons, the appointment went well because of how amazing and comforting the nurse was. The dread we felt at first went away within a few minutes of speaking to her. Thank you for being so great!
Visited April 2025
Review titled Leacroft Medical Practice
Replied on 10 April 2025
Dear patient, Thank you very much for your kind words and taking the time to leave this feedback. We agree that our nursing team are fantastic and kind, but it is always lovely for them to receive such nice feedback from our patients, and we share it with all our staff. It really does make all the difference to know their efforts are appreciated. Matthew Cullis Practice Manager
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Review titled Great diabetes practitioner
Rated 5 stars out of 5
by Nikki and mike - Posted on 20 February 2025
Oh wow I had an all over consideration.this wonderful lady Listened carefully and gave dad a holistic assessment including his age and other conditions. She was absolutely fantastic. I wish I could include her name but my review will not be counted if I do.
Visited February 2025
Review titled Leacroft Medical Practice
Replied on 24 February 2025
Dear Nikki and Mike, thank you for taking the time to leave such a positive review of our diabetes nurse. We will share your feedback with the whole team - it really does make a big difference to everyone to know that their hard work and care for our patients is appreciated. Matthew Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Deborah Eaton - Posted on 28 November 2024
Fully supported in a sensitive compassionate way with both my parents end of life care , so grateful for the support given to me nothing was ever a problem ,went above and beyond just to help , huge thanks
Visited November 2024
Review titled Leacroft Medical Practice
Replied on 02 December 2024
Dear Deborah, Thank you so much for your kind words. We are very sorry for your loss. Matthew Cullis Practice Manager.