Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My scheduled visit
Rated 2 stars out of 5
by Anonymous - Posted on 09 July 2024
Very clean health centre. Used the self check-in screen with no problem. Was disappointed to see though the waiting area is very large many chairs have been removed resulting in you needing to sit very close to other patients around the perimeter of the waiting area. On the Screen on the wall it mentioned the number of appointments that have not been attended at the practice. To be honest I am not surprised to see this given when I had to ring up to rearrange an appointment that had been arranged via Text I was on hold for 54 minutes before someone answered. It is much easier surely for people to just not bother waiting for their call to be answered and to simply not attend their appointment. The telephone service is shocking at this health centre. When I checked in for my appointment the screen said that the doctor was running on time but I was seen 20 minutes later than scheduled. The GP did apologise that I had been kept waiting, which I appreciated. I have received a few text messages from the health centre inviting me along to focus group etc at the practice but unfortunately these are always during working hours. It would be nice if they could try and arrange some during early evening or at least after work. I’d be interested to go along and participate in any discussions to improve services at the health centre.
Visited July 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Widening participation in health
Rated 4 stars out of 5
by Naomi - Posted on 13 July 2024
On a recent vosit i was really pleased to see increase in patient engagement here. I saw a Lovely garden, activities, books. I was especially pleased to see the inclusive videos playing in screens. One showing a video promoting annual health checks for all people with learning disabilities! Well done Lawrence Hill Health Centre!
Visited July 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Glad to be here
Rated 5 stars out of 5
by Chris - Posted on 24 July 2024
I have had to produce blood samples to monitor kidney function while using diuretic medication. The practice nurses have been great (I'm a bit squeamish about this). My latest visit to the Treatment Room took place on Monday 22nd July.. Also, GPs have reviewed blood test results promptly and let me know about these, which has put my mind at rest (I worry if I don't hear anything).
Visited July 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Pleasant practice
Rated 5 stars out of 5
by Jeanette Wiltshire - Posted on 17 July 2024
I saw Practice , Diabetic Nurse who was lovely, very understanding and made me feel completely at ease with all my problems
Visited July 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Ken - Posted on 10 July 2024
I got a gp appointment when i was in extreme pain. Quick treatment and follow up procedure in place. Well done
Visited July 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 07 July 2024
No happy to seen paramedic. I would prefer for next time to see a doctor who knows my medical history and is more experienced.
Visited July 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Great practice, friendly and empathetic
Rated 5 stars out of 5
by Greg - Posted on 27 June 2024
Didn't have to wait long, always good with prescriptions and advise. Probably kept me alive over the last 10 years
Visited June 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Undecided
Rated 3 stars out of 5
by Kevin - Posted on 25 June 2024
Was told I would get some details on exercises for my issues and a scan. That was last week and haven't received anything. No email and no text.
Visited June 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Carolyn - Posted on 25 June 2024
My experience was one of efficiency, good practice, listening, and an unhurried appointment. Referral to specialist service was promptly sent and a call to inform me later on.
Visited June 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Good surgery
Rated 4 stars out of 5
by Ray Gregory - Posted on 19 June 2024
Easy to get an appointment online and over the reception desk, my Dr was on time and very thorough. I have been with this surgery for over 40 years, always been the best, in my experience.
Visited June 2024
Lawrence Hill Health Centre has not yet replied.