Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
I have a condition which has a great impact on my life. However, this practice has made it easier with correct treatment! I can now enjoy my life with confidence that i have caring backup.
Visited July 2023
Review titled Lawrence Hill Health Centre
Replied on 19 July 2023
thank you for your feedback. i will pass it on to the rest of the team best wishes ewan cameron practice manager
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Review titled Great practice
Rated 5 stars out of 5
by Jason curry - Posted on 16 August 2023
my visit to Lawrence hill health centre was excellent all the staff were very helpful and extremely courteous well done all staff,doctors and nurses
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 21 August 2023
dear jason thank you for your feedback and nice to meet you the other day many thanks ewan cameron practice manager
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Review titled Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
I am always lucky to get appointments when needed . I’ve been with this surgery for 20 years plus and never had any problem.
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 19 July 2023
thank you for your feedback. i will pass it on to the rest of the team best wishes ewan cameron practice manager
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Review titled No point it being there
Rated 1 star out of 5
by Chris - Posted on 29 June 2023
So call for a sick note for a week told can't have it till I had a appointment ok earliest appointment tho 2 weeks after I'd go back to work so no help at all just a waste of natural insurance and tax money 3 to6 week appointment times ain't no help
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 07 July 2023
Dear Chris I am sorry to hear you were unhappy with your experience. Please do contact the surgery if you would like to discuss this with me further. Kind regards Freda Morgan Deputy Practice Manager
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Review titled Qualitative Care Support
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Hi, with all due respect I'm writing just to say big thanks to all Management of staff at Lawrence Hill health centre for their Qualitative care support services within the Neibour hood. For over20yrs, I've never regret a second been a patient because all the Management team delivered excellent care services whenever it's needed. in fact Anytime,Anyday, I vist my present GP he listened and digest my health issues by giving me a body M.o.t and Re-assurance rest of mind on my health worries Many Thks, kind regards. But pls note,,The time given on appointments to see a GP should be Reduced
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 20 July 2023
thank you for your feedback , I will discuss this with the team here . why do you think appointment times should be reduced ? ewan cameron practice manager
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Review titled Great doctor
Rated 5 stars out of 5
by Daniel McIntosh - Posted on 13 June 2023
Doctor was vary good and took time to listen to me and look at my injury. Would recommend happy with the outcome
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 19 July 2023
thank you for your feedback. i will pass it on to the rest of the team best wishes ewan cameron practice manager
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Review titled Poor reception facility
Rated 2 stars out of 5
by Anonymous - Posted on 22 June 2023
Got through to receptionist to ask if there was a letter waiting for me to collect on behalf of a blind friend which he had requested several days before and which he required for his PIP review. Receptionist could find him on the system , kept asking me to repeat his name, then I got cut off. When I rang back was waiting ages, even though I was second in the queue. I gave up in the end. The awful music didn’t help my anxiety caused by frustrating experience.
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 15 August 2023
dear patient my apologies for this frustrating experience. If you or your friend could contact me I would like to discuss this further best wishes ewan cameron practice manager
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Review titled Avoid if you can.
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
Service has tanked. Rock bottom. It takes over an hour to get through. Receptionist hung up on me when I insisted on speaking to a gp. Dr on duty did not even have the courtesy to call just sent a random text telling me to repeat a process I have already done and providing incomplete information. Sent emails didn't receive a reply. Treatment room, nurses, certain drs (esp pediatric) are top notch if you can get through. I wouldn't recommend for all round care and peace of mind. It will deteriorate your mental health.
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 07 August 2023
dear patient thank you for the feedback , please can you phone on 0117 9543060 and ask to speak with the practice manager mr cameron. he would like to discuss the issues you raised in more detail thanks lawrence hill HC
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Review titled Excellent practice
Rated 5 stars out of 5
by Jason curry - Posted on 13 July 2023
Very helpful staff in all departments nurses,,doctors and reception should highly recommend Lawrence hill health centre
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 17 July 2023
thanks for the positive feedback , we will let our team members know ewan cameron practice manager
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Review titled Great practice
Rated 5 stars out of 5
by Jason curry - Posted on 26 July 2023
Very good practice staff always polite and make sure you are ok while waiting for your appointment highly recommended lhhc
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 07 August 2023
dear jason thank you very much for the feedback it was much appreciated ewan cameron practice manager